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Knowledge Base
Knowledge Base
Common OpenVPN Errors
Error: AUTH: Received control message: AUTH_FAILED
Error: Cannot load certificate file cert.crt
Error: Connection Name Could Not Be Connected
Error: Inactivity timeout (--ping-restart)
Error: Insecure Signature Digest Detected
Error: Private key password verification failed
Error: Server Cipher Negotiation Not Supported
Error: Server Encryption Cipher Disallowed
Error: Socket bind failed on local address
Error: TCP: connect to address failed, will try again in 5 seconds
Error: The command "auth-federate" or one of its parameters is invalid
Error: The TAP system extension could not be loaded
Error: The TAP system extension was blocked from loading
Error: TLS Error: TLS key negotiation failed to occur within 60 seconds
Error: Unsafe OpenVPN command detected
Error: Unsupported TLS Protocol Detected
Error: Viscosity Helper Tool Disabled
Error: write to TUN/TAP : Input/output error (code=5)
Error: You must define CA file (--ca) or PKCS#12 file (--pkcs12)
Note: Unable to redirect IPv4 default gateway: VPN gateway parameter is missing
Time Machine Backups Could Not Be Disabled
Warning: A connection reset occurred with a legacy cipher command present
Warning: Bad compression stub decompression header byte
Warning: Split DNS is being used however no DNS domains are present
Warning: The block-outside-dns option has been ignored
Common Questions
Can I use both iCloud Private Relay and Viscosity?
Community Contributions
How Do I Find Out Who My VPN Provider Is?
How Do I Transition to Viscosity from Tunnelblick?
How Do I Transition to Viscosity from Windows OpenVPN GUI?
How Do I Use Time Machine Through a VPN Connection?
Why Do My VPN Connections Disconnect On Sleep?
Documentation
Advanced Configuration Commands
Connection Settings
Getting Started With Viscosity (Mac)
Getting Started With Viscosity (Windows)
Installing Viscosity (Mac)
Installing Viscosity (Windows)
Introduction To VPNs
OpenVPN Configuration Generator
Security of Updates & Outbound Connections
SparkLabs Security Documentation
Using Viscosity
VPN Service Providers
Enterprise
Bundling Viscosity with VPN Connections & Preferences (Mac)
Bundling Viscosity with VPN Connections & Preferences (Windows)
Common Deployment and Management Questions
Deploy Viscosity Windows under a GPO Group Policy Environment
Deploying Viscosity on macOS using Jamf Now
Deploying Viscosity on macOS using Munki
Exporting and Distributing Connections
License Types
Features
Conditional Connections
Configuring DNS and WINS settings
Controlling Viscosity with AppleScript (Mac)
Controlling Viscosity with Scripting (Windows)
Managing and Deleting Saved Credentials
Preventing Network and DNS Traffic Leaks
Routing Traffic For Websites & Applications
Running AppleScripts When Connected/Disconnected
Running Batch/VBS Scripts when Connected/Disconnected
Sharing Credentials and Scripts with Multiple Connections
Single Adapter Mode (Windows)
Using Multiple VPN Connections Simultaneously
Using Tokens/Smartcards (PKCS#11)
Purchasing & Registering Viscosity
Downloading An Invoice
Educational Pricing
Information for Software Resellers
Invoice Payments Via Check or Bank Transfer
License Details Are Not Accepted
License Email Has Not Arrived
License Upgrades and Volume Extensions
Purchasing Viscosity
Refund Requests
Registering Viscosity
Resending License Details
Retrieving Your Receipt Or Transaction Number
Student and Staff Educational Discount
Updating License Contact Details
Using Your License On Multiple Computers
Viscosity License Inclusions
Troubleshooting
Backing up Viscosity's Settings
Logs and Information to Provide Support Staff
Losing Network Connectivity Once Disconnected
Migrating from OpenVPN 2.3 to OpenVPN 2.4
Migrating from OpenVPN 2.4 to OpenVPN 2.5
Migrating from OpenVPN 2.5 to OpenVPN 2.6
Problem Saving Details Into The Keychain
Troubleshooting Connection Problems
Troubleshooting DNS Problems
Troubleshooting Viscosity Problems (Mac)
Troubleshooting Viscosity Problems (Windows)
Uninstalling Viscosity (Mac)
Uninstalling Viscosity (Windows)
Using Viscosity Beta Versions
Viewing the Console Log
Viewing the Event Viewer
Viewing the OpenVPN Log
Two-Factor Authentication Setup Guides
Duo Security Two-Factor Authentication with OpenVPN and Viscosity
TOTP Two-Factor Authentication with OpenVPN and Viscosity
YubiKey OTP Two-Factor Authentication with OpenVPN and Viscosity
YubiKey U2F Two-Factor Authentication with OpenVPN and Viscosity
VPN Server Setup Guides
Creating Certificates and Keys for your OpenVPN Server
Introduction to Running an OpenVPN Server
Setting up an Obfuscation server with Obfsproxy and Viscosity
Setting up an OpenVPN server with CentOS and Viscosity
Setting up an OpenVPN server with DD-WRT and Viscosity
Setting up an OpenVPN server with Netgear and Viscosity
Setting up an OpenVPN server with Okta Single Sign-on Web Authentication and Viscosity
Setting up an OpenVPN server with OPNsense and Viscosity
Setting up an OpenVPN server with pfSense and Viscosity
Setting up an OpenVPN server with RCDevs WebADM, U2F and Viscosity
Setting up an OpenVPN server with Red Hat Linux and Viscosity
Setting up an OpenVPN server with Sophos UTM and Viscosity
Setting up an OpenVPN server with Sophos XG and Viscosity
Setting up an OpenVPN server with Synology and Viscosity
Setting up an OpenVPN server with Tomato router and Viscosity
Setting up an OpenVPN server with Ubiquiti EdgeRouter (EdgeOS) and Viscosity
Setting up an OpenVPN server with Ubuntu and Viscosity
Setting up an OpenVPN server with VyOS and Viscosity