Viscosity helper connection failed

Got a problem with Viscosity or need help? Ask here!

rootandtoot

Posts: 1
Joined: Thu Oct 27, 2022 12:27 am

Post by rootandtoot » Thu Oct 27, 2022 12:30 am
Mac OS Ventura. Macbook Pro 14 M1. Viscosity v1.10.


Google search for Mac OS and Viscosity wasn't helpful.
Attachments
visc.png
visc.png (113.38 KiB) Viewed 2481 times

James

User avatar
Posts: 2312
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Thu Oct 27, 2022 3:38 am
Hi rootandtoot,

This will occur if you have disabled Viscosity's helper tool in macOS 13's new "Login Items" section. If you're using the latest version of the Viscosity beta it will be listed as "Viscosity". If you're using an older version of Viscosity it will be listed under our company name (SparkLabs Pty Ltd). You will need to re-enable the helper tool under the "Allow in the Background" section:
https://www.sparklabs.com/support/kb/ar ... -disabled/

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
2 posts Page 1 of 1