No internet on connection on VPN connection

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herzzreh

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Joined: Fri Oct 15, 2021 6:19 pm

Post by herzzreh » Fri Oct 15, 2021 6:32 pm
Running 1.9.4 (and tried 1.10 beta). Computer is connected via LTE connection. When Viscosity connects to the server, Internet can't be accessed anymore. LTE connection stays but Windows says there is no internet access. OS is Win11. Log is attached. Is it possible to download earlier version to rule out an issue with 1.9.4?
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James

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Posts: 2312
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Fri Oct 15, 2021 8:31 pm
Hi herzzreh,

Thanks for posting your log. Based on the warning messages in it, it looks like there is a mismatch between the compression settings on the server and the client. When this happens traffic routed into the VPN connection will end up being dropped.

More information and instructions on how to resolve this can be found at:
https://www.sparklabs.com/support/kb/ar ... ader-byte/

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
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