Beta 1.9

Got a problem with Viscosity or need help? Ask here!

Eric

User avatar
Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Mon Jul 19, 2021 9:32 am
Hi Jason,

I'm afraid this is a bug in the Windows 11 upgrade process some users are seeing where some system files are being corrupted. Please try downloading the latest VC redistributable below and running a repair. If this doesn't help, you may need to remove the Microsoft Visual C++ redistributable from Apps & Features, reboot, then install it again. Please ensure you're downloading the ARM64 version.

https://support.microsoft.com/en-us/top ... f26a218cc0

Direct link - https://aka.ms/vs/16/release/VC_redist.arm64.exe

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

Jason101

Posts: 3
Joined: Thu Jul 15, 2021 4:30 am

Post by Jason101 » Tue Jul 20, 2021 11:17 pm
Mon Jul 19, 2021 9:32 amEric wrote:
Hi Jason,

I'm afraid this is a bug in the Windows 11 upgrade process some users are seeing where some system files are being corrupted. Please try downloading the latest VC redistributable below and running a repair. If this doesn't help, you may need to remove the Microsoft Visual C++ redistributable from Apps & Features, reboot, then install it again. Please ensure you're downloading the ARM64 version.

https://support.microsoft.com/en-us/top ... f26a218cc0

Direct link - https://aka.ms/vs/16/release/VC_redist.arm64.exe

Regards,
Eric
This worked great! I was able to run the beta installer after updating C++. I am now up and running! Thanks for your help.
22 posts Page 3 of 3