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when i turn off viscosity my internet is not working

Posted: Tue Sep 17, 2019 8:18 pm
by fizkult
Hi, when i turn off viscosity my internet is not working. google chrome produces an error: dns_probe_finished_bad_config :?:

Re: when i turn off viscosity my internet is not working

Posted: Tue Sep 17, 2019 11:20 pm
by Eric
Hi fizkult,

Could you please send us a copy of your log once disconnected - https://sparklabs.com/support/kb/articl ... envpn-log/

Also, could you please send us a copy of your ipconfig. To get this, open Command Prompt, then type the following and press Enter:

ipconfig -all

Please note this is a public forum so you may wish to email us this information instead if it contains any sensitive information - https://www.sparklabs.com/support/#contact

Regards,
Eric