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Viscosity Helper Connection Failed
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[EDIT By SparkLabs] For anyone coming across this topic with the same issue, please find information on how to resolve this issue at the following link:
viewtopic.php?f=3&t=3039&p=9410#p9410
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After updating to latest version Viscosity giving me this error:
Viscosity Helper Connection Failed
Viscosity was unable to connect to its helper tool and must now quit. Please ensure that Viscosity has been correctly installed and isn't being blocked by any network security software, and then reopen Viscosity to try again.
Reopening it tries to install helper tool again and again.
How can i deal with it? Thank you.
viewtopic.php?f=3&t=3039&p=9410#p9410
--
After updating to latest version Viscosity giving me this error:
Viscosity Helper Connection Failed
Viscosity was unable to connect to its helper tool and must now quit. Please ensure that Viscosity has been correctly installed and isn't being blocked by any network security software, and then reopen Viscosity to try again.
Reopening it tries to install helper tool again and again.
How can i deal with it? Thank you.
- Posts: 3
- Joined: Thu Jun 11, 2015 2:42 am
The following messages is seen:
Viscosity Helper Connection Failed
Viscosity was unable to connect to its helper tool and must now quit. Please ensure that Viscosity has been correctly installed and isn't being blocked by any network security software, and then reopen Viscosity to try again.
Uninstall steps from:
https://www.sparklabs.com/support/kb/ar ... osity-mac/
followed
Helper "installs" after removal. Viscosity fails to start.
Viscosity Helper Connection Failed
Viscosity was unable to connect to its helper tool and must now quit. Please ensure that Viscosity has been correctly installed and isn't being blocked by any network security software, and then reopen Viscosity to try again.
Uninstall steps from:
https://www.sparklabs.com/support/kb/ar ... osity-mac/
followed
Helper "installs" after removal. Viscosity fails to start.
After automatic upgrading, I get the message "Viscosity Helper Connection Failed".
I closed Viscosity, and removed the helper:
sudo launchctl unload "/Library/LaunchDaemons/com.sparklabs.ViscosityHelper.plist"
sudo rm "/Library/PrivilegedHelperTools/com.sparklabs.ViscosityHelper"
sudo rm "/Library/LaunchDaemons/com.sparklabs.ViscosityHelper.plist"
sudo rm -R "/Library/Application Support/Viscosity"
Downloaded 1.9.4 and installed, problem persists.
Removin ViscosityHelper and installing 1.9.3 restored connectivity, so apparently the 1.9.4 helper is broken on my 10.14.6 system.
I closed Viscosity, and removed the helper:
sudo launchctl unload "/Library/LaunchDaemons/com.sparklabs.ViscosityHelper.plist"
sudo rm "/Library/PrivilegedHelperTools/com.sparklabs.ViscosityHelper"
sudo rm "/Library/LaunchDaemons/com.sparklabs.ViscosityHelper.plist"
sudo rm -R "/Library/Application Support/Viscosity"
Downloaded 1.9.4 and installed, problem persists.
Removin ViscosityHelper and installing 1.9.3 restored connectivity, so apparently the 1.9.4 helper is broken on my 10.14.6 system.
- Posts: 2
- Joined: Thu Aug 26, 2021 5:18 pm
Hi. I have some problem.
MacOS 10.14.6
After upgrade from 1.9.3 to 1.9.4 broken Viscosity. And rollback to 1.9.3 not worked to.
MacOS 10.14.6
After upgrade from 1.9.3 to 1.9.4 broken Viscosity. And rollback to 1.9.3 not worked to.
[EDIT By SparkLabs] For anyone coming across this topic with the same issue, please find information on how to resolve this issue at the following link:
viewtopic.php?f=3&t=3039&p=9410#p9410
Hi cNone,
Thanks for the feedback, we're investigating at the moment.
Regards,
Eric
viewtopic.php?f=3&t=3039&p=9410#p9410
Hi cNone,
Thanks for the feedback, we're investigating at the moment.
Regards,
Eric
Eric Thorpe
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
[EDIT By SparkLabs] For anyone coming across this topic with the same issue, please find information on how to resolve this issue at the following link:
viewtopic.php?f=3&t=3039&p=9410#p9410
Hi bferrell58,
Thanks for the report, we're looking into this.
If you could please check the Console Log for any information and post it here, that would be appreciated - https://sparklabs.com/support/kb/articl ... nsole-log/
Regards,
Eric
viewtopic.php?f=3&t=3039&p=9410#p9410
Hi bferrell58,
Thanks for the report, we're looking into this.
If you could please check the Console Log for any information and post it here, that would be appreciated - https://sparklabs.com/support/kb/articl ... nsole-log/
Regards,
Eric
Eric Thorpe
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
[EDIT By SparkLabs] For anyone coming across this topic with the same issue, please find information on how to resolve this issue at the following link:
viewtopic.php?f=3&t=3039&p=9410#p9410
Hi kvadrocopter and andy,
Thanks for the reports, we're looking into this.
If you could please check the Console Log for any information and post it here, that would be appreciated - https://sparklabs.com/support/kb/articl ... nsole-log/
Regards,
Eric
viewtopic.php?f=3&t=3039&p=9410#p9410
Hi kvadrocopter and andy,
Thanks for the reports, we're looking into this.
If you could please check the Console Log for any information and post it here, that would be appreciated - https://sparklabs.com/support/kb/articl ... nsole-log/
Regards,
Eric
Eric Thorpe
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs