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Hulu.com Not Loading Through Viscosity

Posted: Sat May 01, 2021 10:52 pm
by EmeraldFlowsionIE
Hi

I am currently using the Viscosity 30-day free trial with an OpenVPN configuration file. While I find I am generally able to visit most websites without any issues, the Hulu website does not load properly for me. When I visit the Hulu website, the page loads indefinitely without any content appearing. I was wondering if any other users have experienced this issue, and if there is a solution for this issue.

I have included a screenshot below to show the issue I cam encountering. I am running the latest build of Viscosity 1.9.3 for macOS. Any assistance which can be provided would be appreciated.
Screenshot 2021-05-01 at 13.50.21.png
Screenshot 2021-05-01 at 13.50.21.png (135.13 KiB) Viewed 623 times

Re: Hulu.com Not Loading Through Viscosity

Posted: Mon May 03, 2021 9:53 am
by Eric
Hi EmeraldFlowsionIE,

Many streaming providers will actively try to block or limit access to their services if they detect you are on a VPN. We recommend you contact your VPN Provider (who provided you with the OpenVPN configuration file) for assistance for their recommendation for this situation - https://sparklabs.com/support/kb/articl ... ovider-is/

You may also like to check you have the correct routing on your connection - https://sparklabs.com/support/kb/articl ... lications/

Regards,
Eric