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- Posts: 1
- Joined: Tue Sep 22, 2020 4:54 pm
Dears,
I have a problem with my VPN, hope to find some advice here.
Got the VPN through my company for mac, including all relevant data. The VPN erstablishes successfully a connection each time and seems sending data out, but there is 0 traffic comming in.
Is there a problem with any setting ?
Any tipp is much appreciated.
BR
Sebastian
I have a problem with my VPN, hope to find some advice here.
Got the VPN through my company for mac, including all relevant data. The VPN erstablishes successfully a connection each time and seems sending data out, but there is 0 traffic comming in.
Is there a problem with any setting ?
Any tipp is much appreciated.
BR
Sebastian
Hi Sebastian,
In most instances you should reach out to your VPN Provider to ensure you're using the correct configuration they've provided and to check for any server-side or account issues:
https://www.sparklabs.com/support/kb/ar ... ovider-is/
If you wish to try and troubleshoot the issue yourself, a good starting point in the following support article:
https://www.sparklabs.com/support/kb/ar ... -problems/
Cheers,
James
In most instances you should reach out to your VPN Provider to ensure you're using the correct configuration they've provided and to check for any server-side or account issues:
https://www.sparklabs.com/support/kb/ar ... ovider-is/
If you wish to try and troubleshoot the issue yourself, a good starting point in the following support article:
https://www.sparklabs.com/support/kb/ar ... -problems/
Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
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