Visconsiy does not launch

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Traveler884

Posts: 1
Joined: Mon Sep 23, 2019 11:21 am

Post by Traveler884 » Mon Sep 23, 2019 11:23 am
I installed Viscosity 1.8 for Mac, and it worked fine. I connected to my OpenVPN server, and all was well. I then quit Viscosity, and now I can't for the life of me get the GUI to open. I've de-installed, rebooted, and installed Viscosity 1.8 and no luck.

James

User avatar
Posts: 1925
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Sep 24, 2019 2:15 am
Hi Traveler884,

A mistake we sometimes see is users thinking that Viscosity isn't running due to the lack of a dock icon. Viscosity will not display an icon in the dock, however it should display a small icon in your menu bar (top right near the clock). By default this will look like a small circle with a padlock. Clicking on this should bring up the Viscosity menu.

If Viscosity’s icon still isn’t appearing in the menu bar, try starting Viscosity from the Terminal (found at /Applications/Utilities/Terminal) by entering the following command and pressing Return/Enter and see if there are any error messages or warnings:
/Applications/Viscosity.app/Contents/MacOS/Viscosity

If Viscosity still isn’t appearing in the menu bar, try checking the Console log for any error messages or warnings from both Viscosity and the ViscosityHelper processes:
https://www.sparklabs.com/support/kb/article/viewing-the-console-log/

Cheers,
James
James Bekkema
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
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