Search found 1089 matches

Search found 1089 matches Page 3 of 109
by Eric
Mon May 31, 2021 8:13 am
Forum: Viscosity Support (Windows Version)
Topic: Machine (computer) authentication supported?
Replies: 3
Views: 234

Hi Amos,

The closest thing to this would be the cryptoapicert command which allows you to use certificates/keys in the Windows certificate manager/keystore.

https://sparklabs.com/support/kb/articl ... ptoapicert

Regards,
Eric
by Eric
Fri May 28, 2021 10:37 am
Forum: Viscosity Support (Windows Version)
Topic: startup script before connection starts
Replies: 1
Views: 302

Hi Chris, You can set conditional connections in the Before Connect script that will allow you to abort the connection attempt if certain conditions aren't met in your script - https://www.sparklabs.com/support/kb/article/conditional-connections/ Beyond this, you will need to detect your conditions ...
by Eric
Thu May 20, 2021 10:05 am
Forum: Viscosity Support (Mac Version)
Topic: FIDO2 Doesn't show FIDO2-Screen
Replies: 5
Views: 1475

Hi Wessel,

We'll be adding FIDO2 support when we add OpenVPN 2.5, I'm afraid we don't have a hard timeline for that at the moment though.

Regards,
Eric
by Eric
Mon May 17, 2021 10:42 am
Forum: Viscosity Support (Windows Version)
Topic: Surface Pro X and Invalid Handle
Replies: 2
Views: 469

Hi Steve, It sounds like the driver has been blocked from installing. Please go to Device Manager (Right Click Start Menu), and check for any Unknown devices or Viscosity Virtual TUN adapters under Network adapters. If you see any, right click, click Uninstall, then check "Delete the driver sof...
by Eric
Wed May 12, 2021 7:00 pm
Forum: Viscosity Support (Windows Version)
Topic: try to register is freezing the dialog/app
Replies: 4
Views: 1243

Hi Michael,

Thank you very much for reporting it, as you have noticed we've found and fixed the bug and put out an update. You certainly didn't disturb us, we appreciate the feedback about the hang!

Regards,
Eric
by Eric
Tue May 11, 2021 11:33 am
Forum: Viscosity Support (Windows Version)
Topic: try to register is freezing the dialog/app
Replies: 4
Views: 1243

Hi Michael,

Just a note we've managed to reproduce the problem. The issue only happens when incorrect details are entered. Please check your license details against your original email and ensure both Name and Serial are entered exactly as they appear on your original license email.

Regards,
Eric
by Eric
Mon May 10, 2021 9:44 am
Forum: Viscosity Support (Windows Version)
Topic: try to register is freezing the dialog/app
Replies: 4
Views: 1243

Hi Michael, Could you please email us a copy of your receipt/transaction number and we can send you some information to get you registered: https://sparklabs.com/support/kb/article/retrieving-your-receipt-or-transaction-number/ https://sparklabs.com/support/#contact Do you have any accessibility app...
by Eric
Mon May 03, 2021 9:53 am
Forum: Viscosity Support (Mac Version)
Topic: Hulu.com Not Loading Through Viscosity
Replies: 1
Views: 631

Hi EmeraldFlowsionIE, Many streaming providers will actively try to block or limit access to their services if they detect you are on a VPN. We recommend you contact your VPN Provider (who provided you with the OpenVPN configuration file) for assistance for their recommendation for this situation - ...
by Eric
Fri Apr 30, 2021 4:11 pm
Forum: Viscosity Support (Windows Version)
Topic: WARNING: Failed to renew DHCP IP address lease on TAP-Windows adapter: The system cannot find the file specified. (cod
Replies: 1
Views: 679

Hi bluepheonix71, Please go to (Right click Start button) Device Manager -> Network adapters. Right click any Viscosity and Unknown adapters and select Uninstall. If the option is present, tick "Delete the driver software for this device". Next, cold boot your computer. To do this, shut do...
by Eric
Wed Apr 28, 2021 6:44 pm
Forum: Viscosity Support (Windows Version)
Topic: DNS lookups to unreachable servers
Replies: 9
Views: 1563

Hi David,

Please note using .local domains is not recommended and could be causing issues - https://www.sparklabs.com/support/kb/ar ... ed-domains

Does the issue persist if you use Full DNS?

Regards,
Eric
Search found 1089 matches Page 3 of 109