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- by James
- Sat Nov 25, 2023 9:27 am
- Forum: Viscosity Feedback
- Topic: Any plans to support Wireguard VPN?
- Replies: 37
- Views: 303946
Hi User9186, Feedback is always appreciated, even requests for features we've heard before. :-) Multi-protocol support is still on the roadmap. We're a small team, and so have to prioritise what we work on. I've commented elsewhere that one of the big projects we've been working on is fully porting ...
- by James
- Sat Nov 25, 2023 5:38 am
- Forum: Viscosity Support (Mac Version)
- Topic: Feature Request: System-wide folder for VPN-Bundles (macOS)
- Replies: 3
- Views: 41507
Hi ChChwill, I've moved this to the Mac version support section, as Viscosity actually already has such a feature. The trick is to use the "Managed" installer template (from the Jamf/Munki guides) which handles machine-wide (rather than per-user) deployment: https://www.sparklabs.com/suppo...
- by James
- Sat Nov 25, 2023 5:18 am
- Forum: Viscosity Support (Mac Version)
- Topic: Viscosity Helper Connection Failed
- Replies: 1
- Views: 23767
Hi dnxgao, Please ensure you've run through the steps and suggestions in the following two sections: https://www.sparklabs.com/support/kb/article/troubleshooting-viscosity-problems-mac/#viscosity-does-not-start https://www.sparklabs.com/support/kb/article/troubleshooting-viscosity-problems-mac/#help...
- by James
- Tue Nov 14, 2023 1:53 pm
- Forum: Viscosity Support (Mac Version)
- Topic: Issue with Routing Traffic Separately for Two VPNs (OpenVPN and L2TP)
- Replies: 1
- Views: 23762
Hi kalloc, From Viscosity's end it sounds like you're setting things up mostly correctly: based on your description it sounds like all traffic is being routed through the VPN connection, and you've added route/s to exclude the remote address of the L2TP server. You'll only want to exclude the VPN se...
- by James
- Wed Nov 08, 2023 7:10 am
- Forum: Viscosity Support (Mac Version)
- Topic: Viscosity do not work with my VPN Provider BUT it used to work fine
- Replies: 1
- Views: 18847
Hi juliussmoker, VPN Service Providers will typically generate OpenVPN configuration files you can import into Viscosity, however these typically include certificates that are also designed to work for a period of time before they expire (typically several years). After this time, you'll need to dow...
- by James
- Mon Oct 23, 2023 1:19 pm
- Forum: Viscosity Support (Mac Version)
- Topic: Connection to OpenVPN CloudConnexa
- Replies: 2
- Views: 17996
Hi dvlogic, Thanks for the report. We've done some testing, and this is definitely a bug in CloudConnexa. Its login system performs a redirect after you successfully log in, however this redirect has a bug causing duplicate fields to be lost (with only the first field remaining). In this case it's t...
- by James
- Thu Oct 19, 2023 5:49 am
- Forum: Viscosity Support (Mac Version)
- Topic: Version 1.10.6: DNS stopped working
- Replies: 10
- Views: 35675
Hi devZer0, As a guess, I'd say your VPN Provider could be load balancing connections between two or more servers, and one of them is pushing an invalid DNS domain (or none at all). Check the connection log with the verbosity raised to see whether this is the case and what the server is pushing: htt...
- by James
- Sat Oct 14, 2023 5:02 am
- Forum: Viscosity Support (Mac Version)
- Topic: Collecting Debug Information in OSX - scutil
- Replies: 1
- Views: 11743
Hi Gavin, What information about a VPN connection are you hoping to log? Generally to log the system's DNS state you'll want to run "scutil --dns", while logging the network interface details (assuming you know the network interface name) can be done with "ifconfig utun10". You c...
- by James
- Tue Oct 10, 2023 11:37 pm
- Forum: Viscosity Support (Mac Version)
- Topic: IPv6 DNS stoped working after Viscosity 1.10.5
- Replies: 1
- Views: 11692
Hi minusbat, Please send along the following details so we can take a closer look: 1. A copy of the raw configuration data and the connection log with raised level. Instructions for how to get these can be found at: https://www.sparklabs.com/support/kb/article/logs-and-information-to-provide-support...
- by James
- Sat Oct 07, 2023 12:35 am
- Forum: Viscosity Support (Mac Version)
- Topic: Token authentication Problem on Mac OS Sonoma
- Replies: 2
- Views: 12824
Hi matsimoto, It looks likely to be a bug in Sonoma, but it could also be an OpenSC issue. You can find some information over at: https://github.com/OpenSC/OpenSC/issues/2887 https://developer.apple.com/forums/thread/732091 Sadly it sounds likely you'll need to wait for an updated version of Sonoma ...