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- by James
- Thu Dec 07, 2023 1:16 am
- Forum: Viscosity Support (Mac Version)
- Topic: TAP Connection Crashes macOS Sonoma
- Replies: 2
- Views: 26069
Hi visortgw, Viscosity does not install or bundle any kernel extensions. If something causing macOS to crash (kernel panic) it is highly unlikely to be Viscosity caused as it does not run any code at that level in the macOS kernel. Older versions of Viscosity did use kernel extensions, however this ...
- by James
- Wed Nov 29, 2023 3:52 pm
- Forum: Viscosity Support (Mac Version)
- Topic: Feature Request: System-wide folder for VPN-Bundles (macOS)
- Replies: 3
- Views: 41516
I was wondering what triggers this, and is it possible to trigger this "manually"? Eg. a scenario where you have made changes to Viscosity.Managed folder, and want to update those changes to all users. Viscosity uses the creation date (not modification date) of the managed bundle director...
- by James
- Sat Nov 25, 2023 9:27 am
- Forum: Viscosity Feedback
- Topic: Any plans to support Wireguard VPN?
- Replies: 37
- Views: 306879
Hi User9186, Feedback is always appreciated, even requests for features we've heard before. :-) Multi-protocol support is still on the roadmap. We're a small team, and so have to prioritise what we work on. I've commented elsewhere that one of the big projects we've been working on is fully porting ...
- by James
- Sat Nov 25, 2023 5:38 am
- Forum: Viscosity Support (Mac Version)
- Topic: Feature Request: System-wide folder for VPN-Bundles (macOS)
- Replies: 3
- Views: 41516
Hi ChChwill, I've moved this to the Mac version support section, as Viscosity actually already has such a feature. The trick is to use the "Managed" installer template (from the Jamf/Munki guides) which handles machine-wide (rather than per-user) deployment: https://www.sparklabs.com/suppo...
- by James
- Sat Nov 25, 2023 5:18 am
- Forum: Viscosity Support (Mac Version)
- Topic: Viscosity Helper Connection Failed
- Replies: 1
- Views: 23779
Hi dnxgao, Please ensure you've run through the steps and suggestions in the following two sections: https://www.sparklabs.com/support/kb/article/troubleshooting-viscosity-problems-mac/#viscosity-does-not-start https://www.sparklabs.com/support/kb/article/troubleshooting-viscosity-problems-mac/#help...
- by James
- Tue Nov 14, 2023 1:53 pm
- Forum: Viscosity Support (Mac Version)
- Topic: Issue with Routing Traffic Separately for Two VPNs (OpenVPN and L2TP)
- Replies: 1
- Views: 23776
Hi kalloc, From Viscosity's end it sounds like you're setting things up mostly correctly: based on your description it sounds like all traffic is being routed through the VPN connection, and you've added route/s to exclude the remote address of the L2TP server. You'll only want to exclude the VPN se...
- by James
- Wed Nov 08, 2023 7:10 am
- Forum: Viscosity Support (Mac Version)
- Topic: Viscosity do not work with my VPN Provider BUT it used to work fine
- Replies: 1
- Views: 18853
Hi juliussmoker, VPN Service Providers will typically generate OpenVPN configuration files you can import into Viscosity, however these typically include certificates that are also designed to work for a period of time before they expire (typically several years). After this time, you'll need to dow...
- by James
- Mon Oct 23, 2023 1:19 pm
- Forum: Viscosity Support (Mac Version)
- Topic: Connection to OpenVPN CloudConnexa
- Replies: 2
- Views: 18016
Hi dvlogic, Thanks for the report. We've done some testing, and this is definitely a bug in CloudConnexa. Its login system performs a redirect after you successfully log in, however this redirect has a bug causing duplicate fields to be lost (with only the first field remaining). In this case it's t...
- by James
- Thu Oct 19, 2023 5:49 am
- Forum: Viscosity Support (Mac Version)
- Topic: Version 1.10.6: DNS stopped working
- Replies: 10
- Views: 35708
Hi devZer0, As a guess, I'd say your VPN Provider could be load balancing connections between two or more servers, and one of them is pushing an invalid DNS domain (or none at all). Check the connection log with the verbosity raised to see whether this is the case and what the server is pushing: htt...
- by James
- Sat Oct 14, 2023 5:02 am
- Forum: Viscosity Support (Mac Version)
- Topic: Collecting Debug Information in OSX - scutil
- Replies: 1
- Views: 11753
Hi Gavin, What information about a VPN connection are you hoping to log? Generally to log the system's DNS state you'll want to run "scutil --dns", while logging the network interface details (assuming you know the network interface name) can be done with "ifconfig utun10". You c...