Hi kcnz, I'm afraid it's highly unlikely we'll support Amazon's custom changes. I know a lot of users would like to see support, however as discussed in the article above, they cause reliability issues for VPN connections and break compatibility with all other OpenVPN servers. The OpenVPN core devel...

Hi Sam, Viscosity's installer does not explicitly write its install location key to the registry, however you could pull the location from the Windows software section (which is used by Add/Remove programs). "CC85567E-DC83-4BB5-AD77-D84514C0D059" is the UUID for Viscosity in this area. For...

Hi Myles, You should be able to connect to an out-of-date OpenVPN server, however what you need to change for your connection depends on where it's getting stuck. Between OpenVPN and OpenSSL, many digests, ciphers, compression methods, etc., have been deprecated over the years, however it's still us...

Hi ratness, We plan on making the jump to OpenVPN 2.6 with the switch to OpenSSL 3. Thus far we've been holding off as long as we can as OpenSSL 3 breaks a lot of existing OpenVPN setups (with the deprecation or the removal of many older digests, ciphers, and TLS versions). However with the 1.1.1 br...

Upon launching Viscosity, the help window pops up and I click in order to allow the helper app to continue. You should see a "Viscosity Helper Tool Installation" dialog upon first launch. After clicking the "Install" button on this dialog, you should be prompted by macOS to ente...

Thanks for the feedback codyv and lindsey - it's much appreciated.

Cheers,
James

Hi reshippie, Your VPN connection needs to support IPv6 traffic to be able to resolve IPv6 addresses. It'll need to have a valid IPv6 IP address, with the OpenVPN server configured to support IPv6 traffic. If in doubt you should get in touch with your VPN Provider to check whether IPv6 is enabled. I...

Hi David,

Thanks for posting a follow-up - glad to hear you were able to resolve the issue.

Cheers,
James

Hi DougS, The most cause of Viscosity's menu bar icon not being visible is that it's hidden behind the notch (on MacBook displays). Please see the following article for a list of suggestions to check: https://www.sparklabs.com/support/kb/article/troubleshooting-viscosity-problems-mac/#viscosity-does...

Hi webcoder, 2023-08-03 11:19:50: VERIFY ERROR: depth=1, error=certificate has expired This indicates that the OpenVPN server's certificate has expired. It'll need to be regenerated on the server. 2023-08-03 12:03:53: Options error: The command "tls-remote" or one of its parameters is inva...