Search found 2083 matches

Search found 2083 matches Page 5 of 209
by James
Sat Feb 13, 2021 12:59 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity possibly causing update crash bigsur
Replies: 8
Views: 2725

Its going to be something else not viscosity, it updated with nothing else but viscosity installed to 11.2.1 Glad to hear you were able to update without issue. We have identified a situation where Viscosity could inadvertently trigger a bug in the macOS update process when updating macOS 11 from v...
by James
Thu Feb 11, 2021 8:13 pm
Forum: Viscosity Support (Mac Version)
Topic: Cannot allocate TUN/TAP dev dynamically / Mojave / Viscosity 1.9.1
Replies: 2
Views: 1344

Hi Steve, The "Cannot allocate TUN/TAP dev dynamically" message is misleading, the important message in the log is: 2021-02-10 13:48:51: Options error: Unrecognized option or missing or extra parameter(s) in [PUSH-OPTIONS]:4: block-outside-dns (2.4.10) It appears the OpenVPN server is push...
by James
Thu Feb 11, 2021 7:38 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity possibly causing update crash bigsur
Replies: 8
Views: 2725

Hi Mathewst, [Edit] We have identified a situation where Viscosity could inadvertently trigger a bug in the macOS update process when updating macOS 11 from version 11.0 or 11.1 to version 11.2.x. We've just released version 1.9.2 to address this. More information can be found on our blog: https://w...
by James
Wed Feb 10, 2021 10:47 am
Forum: Viscosity Support (Mac Version)
Topic: How to download old versions?
Replies: 1
Views: 1064

Hi la442, I'm afraid we typically don't make old releases available: as Viscosity is a security product we don't want to encourage installing versions that may be missing important security fixes. We do however have a legacy downloads page that has older releases for legacy OS versions: https://www....
by James
Fri Feb 05, 2021 8:11 am
Forum: Viscosity Support (Mac Version)
Topic: Routing only RDP through viscosity
Replies: 2
Views: 1128

Hi andrewjskatz,

The following support article should be able to help in this instance:
https://www.sparklabs.com/support/kb/ar ... lications/

Cheers,
James
by James
Wed Feb 03, 2021 4:25 pm
Forum: Viscosity Support (Mac Version)
Topic: Data is not routed through VPN
Replies: 8
Views: 9139

Could you help me solving the problem of sudo permission in AppleScript?
Please see the following for how to run a script with admin rights:
https://www.sparklabs.com/support/kb/ar ... ell-script

Cheers,
James
by James
Tue Feb 02, 2021 6:12 pm
Forum: Viscosity Support (Mac Version)
Topic: Data is not routed through VPN
Replies: 8
Views: 9139

Hi JamesZhang, I need to stress again that you don't have to modify the computer's default route and that we advise against it. OpenVPN will create the routes needed as long as the default gateway is correctly configured. Information for creating custom routes can be found at: https://www.sparklabs....
by James
Tue Feb 02, 2021 3:05 pm
Forum: Viscosity Support (Mac Version)
Topic: Data is not routed through VPN
Replies: 8
Views: 9139

Hi JamesZhang, You don't want to be modifying the "default" route. OpenVPN will instead (assuming you're using the "def1" parameter, which Viscosity does by default) create two routes that override the default route. Modifying the default route directly can result in a dropping V...
by James
Tue Feb 02, 2021 9:50 am
Forum: Viscosity Support (Mac Version)
Topic: Data is not routed through VPN
Replies: 8
Views: 9139

Hi JamesZhang, As you're using DHCP and IPv6 Auto configuration for address assignment, OpenVPN itself doesn't know what gateway address it should use for the routes it creates. The relevant line in the log is: NOTE: unable to redirect default gateway -- VPN gateway parameter (--route-gateway or --i...
by James
Sat Jan 30, 2021 12:32 pm
Forum: Viscosity Support (Mac Version)
Topic: Freezing Menu Icon - Big Sur 11.1 Update
Replies: 5
Views: 2438

Hi porkozone, Please ensure you've followed all the steps listed here: https://www.sparklabs.com/support/kb/article/troubleshooting-viscosity-problems-mac/#viscosity-does-not-start-at-login In particular, make sure you follow Step 4, and when re-enabling the login item option make sure the user has ...
Search found 2083 matches Page 5 of 209