Search found 2076 matches

Search found 2076 matches Page 5 of 208
by James
Tue Feb 02, 2021 3:05 pm
Forum: Viscosity Support (Mac Version)
Topic: Data is not routed through VPN
Replies: 8
Views: 8426

Hi JamesZhang, You don't want to be modifying the "default" route. OpenVPN will instead (assuming you're using the "def1" parameter, which Viscosity does by default) create two routes that override the default route. Modifying the default route directly can result in a dropping V...
by James
Tue Feb 02, 2021 9:50 am
Forum: Viscosity Support (Mac Version)
Topic: Data is not routed through VPN
Replies: 8
Views: 8426

Hi JamesZhang, As you're using DHCP and IPv6 Auto configuration for address assignment, OpenVPN itself doesn't know what gateway address it should use for the routes it creates. The relevant line in the log is: NOTE: unable to redirect default gateway -- VPN gateway parameter (--route-gateway or --i...
by James
Sat Jan 30, 2021 12:32 pm
Forum: Viscosity Support (Mac Version)
Topic: Freezing Menu Icon - Big Sur 11.1 Update
Replies: 5
Views: 2327

Hi porkozone, Please ensure you've followed all the steps listed here: https://www.sparklabs.com/support/kb/article/troubleshooting-viscosity-problems-mac/#viscosity-does-not-start-at-login In particular, make sure you follow Step 4, and when re-enabling the login item option make sure the user has ...
by James
Sat Jan 30, 2021 11:05 am
Forum: Viscosity Support (Mac Version)
Topic: Package not applying plist
Replies: 1
Views: 911

Hi Mattw, I recommend emailing us a copy of your bundle template (minus any sensitive files such as connection private keys) and we'll take a look for you. https://www.sparklabs.com/support/#contact I've also edited your above post to remove the license data from your plist example, as you won't wan...
by James
Sat Jan 30, 2021 10:59 am
Forum: Viscosity Support (Mac Version)
Topic: Tunneling all traffic with no access to server
Replies: 2
Views: 1294

Hi ranza, It sounds like the OpenVPN server is configured to only allow access to certain subnets. I'm afraid you're not going to be able to force it to route traffic it isn't configured for from the client-side: while you can route the traffic into the VPN tunnel, the server is likely blocking it (...
by James
Sat Jan 30, 2021 10:09 am
Forum: Viscosity Support (Mac Version)
Topic: OpenVPN connection possible although old IPv6 prefix
Replies: 2
Views: 1303

Hi Stephan, It's difficult to answer this accurately without an entire understanding of the remote network configuration and IPv6 configuration. However ultimately two things to consider here: 1) How is the VPN Connection itself able to establish?, and b) How are you able to access internal resource...
by James
Sat Jan 30, 2021 8:40 am
Forum: Viscosity Support (Windows Version)
Topic: MAJOR problem, please help!
Replies: 6
Views: 2196

Hi David, Glad to hear you resolved the problem! since i cannot edit a previous post, i am not able to delete all of this post. I've gone ahead and removed all of your replies with potentially confidential connection information (such as your server's IP address). I'll leave the rest of the topic up...
by James
Sat Jan 30, 2021 8:32 am
Forum: Viscosity Support (Windows Version)
Topic: Multiple concurrent connections to two OpenVPN servers
Replies: 2
Views: 1476

Hi lbusuttil, The problem is that both connections are set to bind to the same local port number. You should be able to edit both connections in Viscosity, and under the "Options" tab tick the "No Bind" option. You can then try connecting both connections simultaneously. Cheers, ...
by James
Tue Jan 26, 2021 6:19 am
Forum: Viscosity Support (Mac Version)
Topic: RSA password field characters
Replies: 1
Views: 918

Hi rob, Great to hear Viscosity is working well for you! Any way to set or hidden options, to make the RSA auth code visible if i enter? If you're entering your OTP code into the normal username/password prompt, then I'm afraid not. However if you instead configure your connection to prompt for the ...
Search found 2076 matches Page 5 of 208