Search found 1987 matches

Search found 1987 matches Page 1 of 199
by James
Tue Sep 22, 2020 5:54 pm
Forum: Viscosity Support (Mac Version)
Topic: no incoming traffic
Replies: 1
Views: 7

Hi Sebastian, In most instances you should reach out to your VPN Provider to ensure you're using the correct configuration they've provided and to check for any server-side or account issues: https://www.sparklabs.com/support/kb/article/how-do-i-find-out-who-my-vpn-provider-is/ If you wish to try an...
by James
Mon Sep 21, 2020 12:52 pm
Forum: Viscosity Support (Mac Version)
Topic: VPN disconnected and keyboard unresponsive
Replies: 1
Views: 8

Hi NanoG6, As in title, I tried using latest stable and beta in latest Catalina on MBP 2020, if I leave the laptop and then screen off, the VPN will be disconnected. Please refer to the following support article: https://www.sparklabs.com/support/kb/article/why-do-my-vpn-connections-disconnect-on-sl...
by James
Thu Sep 10, 2020 6:14 pm
Forum: Goodies
Topic: Viscosity 1.9 Early Access Beta (macOS 11 Support)
Replies: 1
Views: 323

We're pleased to announce the release of an early-access beta version of Viscosity 1.9! Version 1.9 brings several new features we're excited about: support for macOS 11 (Big Sur), driverless TAP (bridged) connection support, and native support for new Apple Silicon (ARM) Macs (when they're availabl...
by James
Thu Sep 03, 2020 8:30 am
Forum: Viscosity Feedback
Topic: Preferences > Edit > Networking > Routing UX
Replies: 1
Views: 94

Hi Carlos, Thanks for the feedback - much appreciated. We do have some future design ideas in mind for overhauling the route editor for connections, but nothing we can share quite yet. If you have a huge number of routes you may prefer to editor the configuration file directly: the path to where you...
by James
Wed Aug 26, 2020 4:28 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity - Has Been Disconnected
Replies: 1
Views: 242

Hi ckuhn003, You will need to get in touch with your VPN Provider in this instance and seek some updated VPN configuration files to import into Viscosity. The error message is indicating a certificate has expired, which are used by the VPN client/server to authenticate. You VPN Provider appears to b...
by James
Mon Aug 17, 2020 10:37 pm
Forum: Viscosity Support (Mac Version)
Topic: how to limit VPN to only one IP?
Replies: 1
Views: 500

Hi dkremer, The OpenVPN server you're connecting to is likely pushing the "redirect-gateway" command, which routes all network traffic into the VPN connection by default. You can find some information on how to ignore this on Viscosity's end (so your normal network connection will be used by default...
by James
Tue Aug 11, 2020 8:26 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity tries to connect to an old IP address
Replies: 4
Views: 426

Hi Chris_J, This indicates that either the DNS server/s your computer is configured to use are returning that IP address, or a static entry was manually added to your computer's hosts file in the past. If you have any security software installed that may be doing some sort of DNS filtering, I recomm...
by James
Mon Aug 10, 2020 5:03 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity tries to connect to an old IP address
Replies: 4
Views: 426

Hi Chris_J, Viscosity does not store or cache the IP address/es for a VPN connection's server address, rather it is resolved when you try to connect. I recommend you test what IP address/es the DNS entry resolves to using the following command. Replace "my.vpnserver.com" with the server address you'...
by James
Wed Aug 05, 2020 11:57 am
Forum: Viscosity Support (Mac Version)
Topic: Open VPN locks up macOS Mojave Import from file broken.
Replies: 3
Views: 464

Hi MrLimoAK, The open dialog is run in a seperate sandboxed process by macOS and isn't directly under Viscosity's control. From your description it sounds like it is freezing after returning the selected file information to Viscosity. While it's frozen, try opening the Activity Monitor application a...
Search found 1987 matches Page 1 of 199