Search found 1089 matches

Search found 1089 matches Page 1 of 109
by Eric
Mon Jul 19, 2021 9:35 am
Forum: Viscosity Support (Windows Version)
Topic: Username & Password
Replies: 1
Views: 34

Hi elguappo,

You will need to contact your VPN Provider for a username and password, this will be whoever provided you with the connection you are trying to connect with - https://sparklabs.com/support/kb/articl ... ovider-is/

Regards,
Eric
by Eric
Mon Jul 19, 2021 9:34 am
Forum: Viscosity Support (Windows Version)
Topic: Connection is not reachable. Disconnecting.
Replies: 1
Views: 26

Hi mloffer,

Please ensure you don't have any firewall software blocking ViscosityService or OpenVPN @ C:\Program Files\Viscosity.

Please also try updating to the latest beta - https://sparklabs.com/support/kb/articl ... -versions/

Regards,
Eric
by Eric
Mon Jul 19, 2021 9:32 am
Forum: Viscosity Support (Windows Version)
Topic: Beta 1.9
Replies: 21
Views: 5437

Hi Jason, I'm afraid this is a bug in the Windows 11 upgrade process some users are seeing where some system files are being corrupted. Please try downloading the latest VC redistributable below and running a repair. If this doesn't help, you may need to remove the Microsoft Visual C++ redistributab...
by Eric
Thu Jul 15, 2021 8:49 am
Forum: Viscosity Support (Windows Version)
Topic: Beta 1.9
Replies: 21
Views: 5437

Hi Jason,

Could you post the error you're seeing?

Regards,
Eric
by Eric
Mon Jul 12, 2021 12:55 pm
Forum: Viscosity Support (Windows Version)
Topic: Set Connection Script via Command Line
Replies: 5
Views: 127

Hi David, Could you please take a copy of the connection folder from %appdata%\Viscosity\OpenVPN, remove the certificates or other PKI, and send us a copy (should be just the config.conf and script) and we'll take a look to see if we can replicate what is going on. You're welcome to sensor any infor...
by Eric
Mon Jul 12, 2021 12:52 pm
Forum: Viscosity Support (Windows Version)
Topic: Logon Script update
Replies: 3
Views: 92

Hi David,

You would need to do it via GPO or a package manager of some type.

https://sparklabs.com/support/kb/articl ... onnections

Regards,
Eric
by Eric
Mon Jul 12, 2021 12:41 pm
Forum: Viscosity Support (Windows Version)
Topic: openvpn/openssl compiled with AES-NI assembler code?
Replies: 2
Views: 100

Hi Andy, OpenSSL is built with hardware acceleration enabled. While we don't ship an openssl.exe file, you can grab a copy of the libraries from the Viscosity install, put them next to an openssl.exe you have built yourself, and it will use those libraries if you'd like to validate this yourself. .\...
by Eric
Fri Jul 09, 2021 11:16 am
Forum: Viscosity Support (Windows Version)
Topic: Logon Script update
Replies: 3
Views: 92

Hi David,

Per the other thread, you will need to copy the script into %appdata% with the rest of the configuration files.

Regards,
Eric
by Eric
Fri Jul 09, 2021 11:14 am
Forum: Viscosity Support (Windows Version)
Topic: Set Connection Script via Command Line
Replies: 5
Views: 127

Hi dalbert,

Are you copying in the script beside the configuration as well, ensuring it has the same name?

Please ensure the modification is made with Viscosity.exe exited. You do not need to restart the service.

Regards,
Eric
by Eric
Wed Jul 07, 2021 9:15 am
Forum: Viscosity Support (Windows Version)
Topic: Set Connection Script via Command Line
Replies: 5
Views: 127

Hi David, If you hold shift and right click the connection, then click View Configuration Data, you will be able to see the raw configuration commands (starting with #viscosity) that are added to the configuration. You can use this to match the command Viscosity is adding. You can add these manually...
Search found 1089 matches Page 1 of 109