Search found 982 matches

Search found 982 matches Page 1 of 99
by Eric
Tue Sep 22, 2020 10:33 am
Forum: Viscosity Support (Windows Version)
Topic: Creating Adapter
Replies: 4
Views: 17

Hi Juerg,

While in the Creating state and after the device is created, can you please check Task Manager for tapinstall.exe. If you see this, please terminate this process and see if Viscosity goes back to a normal state.

Regards,
Eric
by Eric
Mon Sep 21, 2020 5:36 pm
Forum: Viscosity Support (Windows Version)
Topic: Creating Adapter
Replies: 4
Views: 17

Hi Juerg,

If you go to properties on the created adapter in Device Manager and Enable the adapter, what is listed as the device status?

Regards,
Eric
by Eric
Mon Sep 21, 2020 10:08 am
Forum: Viscosity Support (Windows Version)
Topic: Office offline after VPN connection
Replies: 10
Views: 1210

Hi Pat, I'm afraid we're seeing this both ways at the moment. We're seeing users who have problems with Viscosity and not OpenVPN GUI, and we are seeing users who have issues with OpenVPN GUI and not Viscosity. It does seem to be random and down to when NCSI does it's check in relation to when the V...
by Eric
Thu Sep 10, 2020 10:06 am
Forum: Viscosity Support (Windows Version)
Topic: Office offline after VPN connection
Replies: 10
Views: 1210

Hi kderby, I'm afraid there is not much we can do about this as we cannot control how Windows checks network connectivity. We have made reports to Microsoft. The problem even effects Windows built in VPN protocols like PPTP/L2TP. The problem does appear to be fixed in Windows 10 20H2 (Insider builds...
by Eric
Fri Sep 04, 2020 9:20 am
Forum: Viscosity Support (Windows Version)
Topic: Unable to connect to hosts on network
Replies: 3
Views: 106

Hi Maiadog, If you are unable to ping the VPN Server, it means that either something is blocking the traffic at either the local or remote end, or the server or client is misconfigured, for example non-matching or too aggressive ping-restart values. You may wish to try dropping the users MTU and fra...
by Eric
Thu Sep 03, 2020 9:01 am
Forum: Viscosity Support (Windows Version)
Topic: Unable to connect to hosts on network
Replies: 3
Views: 106

Hi Maiadog, At a glance from your log, my first guess would be a firewall is blocking traffic on your local PC. This could be AV software as well blocking OpenVPN traffic. Please try rebooting, disabling any AV or firewall software you have installed and trying again. Are you able to ping the VPN se...
by Eric
Wed Sep 02, 2020 8:58 am
Forum: Viscosity Support (Windows Version)
Topic: No server certificate verification method has been enabled
Replies: 3
Views: 53343

Hi haraldh, Is it safe to assume that Viscosity still checks that the server certificate is signed with the CA-certificate even though that error occurs in the logs? Yes this is correct. nsCertType has been depricated, for more information please take a look at the remote-cert-tls command: https://s...
by Eric
Wed Sep 02, 2020 8:54 am
Forum: Viscosity Support (Windows Version)
Topic: Defaults to IPv4, if not UDP6 chosen?
Replies: 4
Views: 102

Hi haraldh, I certainly do understand what you are saying, however OpenVPN defaults to IPv4 first. We did prefer the happy eyeballs approach for a long time, however this generated a lot of complaints and we switched back to preferring IPv4 where available to keep in line with vanilla OpenVPN. This ...
by Eric
Tue Sep 01, 2020 9:17 am
Forum: Viscosity Support (Windows Version)
Topic: Defaults to IPv4, if not UDP6 chosen?
Replies: 4
Views: 102

Hi haraldh, Thanks for the feedback. We'll take a look into adding an option that would allow IPv6 to be preferred for a future release. In the mean time, this can be achieved by adding your address twice with different protocols. Simply set you Protocol drop down to UPD6, then add your address a se...
by Eric
Wed Aug 05, 2020 10:15 am
Forum: Viscosity Support (Windows Version)
Topic: visctap0901.sys
Replies: 1
Views: 539

Hi glixglax2, We don't recommend making changes to the Windows System files. Could you please post the issues you're having with the driver, preferably an error message from Device Manager, and we can take a look. If you're adamant on removing these files, you will need to take control of them to re...
Search found 982 matches Page 1 of 99