Search found 958 matches

Search found 958 matches Page 1 of 96
by Eric
Tue May 26, 2020 3:26 pm
Forum: Viscosity Support (Windows Version)
Topic: Remote Desktop constantly reconnects when over OpenVPN
Replies: 3
Views: 1658

Hi BDiggs, Like the original poster, I would suggest that it's more likely a firewall is getting in the way and getting confused at how it's trying to filter traffic. We do see this request every now and again via email to us and we're yet to find a situation where the user disabling firewalls on bo...
by Eric
Fri May 08, 2020 1:41 pm
Forum: Viscosity Support (Windows Version)
Topic: Having connectivity issues to some LAN IP's
Replies: 4
Views: 2124

Hi rfanch3r, I'm afraid OPNSense isn't a product we support, we only provide the server setup guides as a courtesy. Assuming the problem is in OPNSense, I recommend having a look at their documentation - https://docs.opnsense.org/firewall.html The default firewall in OPNSense is very unrestrictive. ...
by Eric
Fri May 08, 2020 12:26 pm
Forum: Viscosity Support (Windows Version)
Topic: Having connectivity issues to some LAN IP's
Replies: 4
Views: 2124

Hi rfanch3r, The first things I'd recommend to look at is your routing and firewalls. When you say you can't get to all of your LAN IP's, I am assuming this means you can get to some of them? If this is the case, I would recommend looking at firewalls on whatever is acting as the gateway device, or ...
by Eric
Sat Apr 25, 2020 12:48 am
Forum: Viscosity Support (Windows Version)
Topic: Internet Connection drops when Viscosity tries to connect
Replies: 3
Views: 4621

Hi ranlan, Please refer to the troubleshooting guide in my previous post in this case. It's also possible that something is wrong with the server you're connecting to and it's not allowing any traffic to flow. We would recommend contacting your VPN Provider for assistance - https://sparklabs.com/sup...
by Eric
Fri Apr 24, 2020 9:25 pm
Forum: Viscosity Support (Windows Version)
Topic: Internet Connection drops when Viscosity tries to connect
Replies: 3
Views: 4621

Hi ranlan, Could you clarify if your connection drops as soon as you click connect, or when Viscosity completes it's connection? Please first check if you have any scripts attached to this connection by editing your connection and going to Advanced. If not, I would advise trying to line up an event ...
by Eric
Tue Apr 21, 2020 5:47 pm
Forum: Viscosity Support (Windows Version)
Topic: DNS gets messed up sometimes
Replies: 7
Views: 5194

Hi nsumner, It sounds like 127.0.0.1 is still lingering in the system from an old version of Viscosity. Please refer to my previous instructions for users who experience this to reset their network settings if other users experience this. As of version 1.8.5, Viscosity no longer uses 127.0.0.1. As a...
by Eric
Fri Apr 17, 2020 11:13 am
Forum: Viscosity Feedback
Topic: Request: Split tunneling based on Application
Replies: 7
Views: 24319

Hi crimple,

We still do have plans to add this feature eventually. Please see the following in the mean time:
https://sparklabs.com/support/kb/articl ... s-for-this

Regards,
Eric
by Eric
Thu Apr 16, 2020 12:01 pm
Forum: Viscosity Support (Windows Version)
Topic: Kill switch?
Replies: 6
Views: 5863

Hi Aybee, Unless your PC is setup to ignore services and applications shutting down gracefully, these scripts should still be run when the PC is shut down. The exception to this is if you forcefully shutdown/power off or bluescreen, of which case a kill script/switch will never work, I'd recommend l...
by Eric
Thu Apr 16, 2020 11:57 am
Forum: Viscosity Support (Windows Version)
Topic: Script Problem
Replies: 10
Views: 5604

Hi Aybee, Please ensure that "Automatically reconnect if disconnected" is ticked in Edit Connection -> General. A part from this, if you want a much more aggressive connection policy, you may with to look at scripting this yourself - https://sparklabs.com/support/kb/article/controlling-viscosity-wit...
by Eric
Wed Apr 15, 2020 11:47 am
Forum: Viscosity Support (Windows Version)
Topic: DNS Issues
Replies: 1
Views: 3042

Hi Alexalex, We have some information here which I recommend running through to ensure your connections are configured correctly - https://sparklabs.com/support/kb/article/preventing-network-and-dns-traffic-leaks/#preventing-dns-leaks If you're still noticing leaks, I recommend trying to narrow down...
Search found 958 matches Page 1 of 96