State changed to connected

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vmakdag

Posts: 1
Joined: Wed May 08, 2019 4:14 am

Post by vmakdag » Wed May 08, 2019 4:36 am
After connection is completed the error "State changed to Connected", "Connection Reset, restarting and the the connection goes into an infinite loop. I know this is setting relating to Windows 10 laptop. Any ideas?

Eric

User avatar
Posts: 871
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Wed May 08, 2019 12:53 pm
Hi vmakdag,

If you are seeing something like the following in our log:

Connection reset, restarting [0]
SIGUSR1[soft,connection-reset] received, process restarting

This means that the remote server is terminating the connection. You will need to contact your VPN Provider for assistance with this - https://sparklabs.com/support/kb/article/how-do-i-find-out-who-my-vpn-provider-is/

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
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