ERROR: You do not have access to the following "tls-crypt"..

Got a problem with Viscosity or need help? Ask here!

pirx

Posts: 3
Joined: Thu Mar 22, 2018 10:51 am

Post by pirx » Thu Mar 22, 2018 11:01 am
Hello!

I have created a profile that works fine with my OpenVPN server. To make things more secure i chose to use tls-crypt.

So to give other people easy access i have exported the profile.
Then i tried to import it again to make sure it works, but it doesnt.

When i try to connect i get this error:
----------------------------
ERROR: You do not have access to the following "tls-crypt" key or certificate in order to use it for this connection:
C:\Users\me\AppData\Roaming\Viscosity\OpenVPN\1\tlscrypt.key
Please contact your Administrator for further assistance.
----------------------------

So, if i go to Settings and edit the connection under Authentication (remove and re-add the tlscrypt.key file from the exported profile), it works fine...

If i remove the exported profile it fails with the same message again.

How to resolve this?

wbr / Alex

pirx

Posts: 3
Joined: Thu Mar 22, 2018 10:51 am

Post by pirx » Thu Mar 22, 2018 8:17 pm
I have now tried the profile on several (both English and Swedish) Windows computers, and all get the same error message.

The profile works fine for Mac though.

Eric

User avatar
Posts: 861
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Thu Mar 22, 2018 9:38 pm
Hi Alex,

It looks like there was a bug in importing the tls-crypt file. We have corrected this and a fix is available in the next beta (1.7.7b7) which should be available soon. Please give it a try and let us know if the problem persists - http://sparklabs.com/support/kb/article ... -versions/

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

pirx

Posts: 3
Joined: Thu Mar 22, 2018 10:51 am

Post by pirx » Thu Mar 22, 2018 11:01 pm
@Erik Ah cool, thanks!

But do you mean 1.7.8b7? Because it seems that 1.7.7 is already out:)

Eric

User avatar
Posts: 861
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Fri Mar 23, 2018 1:16 pm
Hi Alex,

Yes, 1.7.8b7, sorry for any confusion.

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
5 posts Page 1 of 1