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Connection Established but stuck in "Connecting" State

Hi guidomi,

I'm sorry, but we have no idea what is going on here. The connection seems to be getting stuck where Viscosity would normally set up DNS, but this should be timing out.

Could you please edit your connection, go to Advanced and add a new line:

verb 5

Then reconnect. Please send us a full copy of your log after this. If possible, could you please email this to us without any alterations - [email protected]

Regards,
Eric
Hi Eric,

Unlucky I cannot share the log without anonymizing the information... However I can mark with RED colour everythin I changed, that is essentially my name in the folders path and the vpn address

set 15 11:41:50: State changed to Connecting
set 15 11:41:50: Viscosity Windows 1.6.6 (1461)
set 15 11:41:50: Running on Microsoft Windows 10 Enterprise
set 15 11:41:50: Bringing up interface...
set 15 11:41:50: Checking reachability status of connection...
set 15 11:41:51: Connection is reachable. Starting connection attempt.
set 15 11:41:51: us=671000 Current Parameter Settings:
set 15 11:41:51: us=671000 config = 'C:\Program Files\Common Files\Viscosity\OpenVPNConfig\myuser\1\config.conf'
set 15 11:41:51: us=671000 mode = 0
set 15 11:41:51: us=671000 show_ciphers = DISABLED
set 15 11:41:51: us=671000 show_digests = DISABLED
set 15 11:41:51: us=671000 show_engines = DISABLED
set 15 11:41:51: us=671000 genkey = DISABLED
set 15 11:41:51: us=671000 key_pass_file = '[UNDEF]'
set 15 11:41:51: us=671000 show_tls_ciphers = DISABLED
set 15 11:41:51: us=671000 Connection profiles [default]:
set 15 11:41:51: us=671000 proto = tcp-client
set 15 11:41:51: us=687000 local = '[UNDEF]'
set 15 11:41:51: us=687000 local_port = 0
set 15 11:41:51: us=687000 remote = 'myvpn.my.domain.com'
set 15 11:41:51: us=687000 remote_port = 443
set 15 11:41:51: us=687000 remote_float = DISABLED
set 15 11:41:51: us=687000 bind_defined = DISABLED
set 15 11:41:51: us=687000 bind_local = DISABLED
set 15 11:41:51: us=687000 connect_retry_seconds = 5
set 15 11:41:51: us=687000 connect_timeout = 10
set 15 11:41:51: us=687000 connect_retry_max = 0
set 15 11:41:51: us=687000 socks_proxy_server = '[UNDEF]'
set 15 11:41:51: us=687000 socks_proxy_port = 0
set 15 11:41:51: us=687000 socks_proxy_retry = DISABLED
set 15 11:41:51: us=687000 tun_mtu = 1500
set 15 11:41:51: us=687000 tun_mtu_defined = ENABLED
set 15 11:41:51: us=687000 link_mtu = 1500
set 15 11:41:51: us=687000 link_mtu_defined = DISABLED
set 15 11:41:51: us=687000 tun_mtu_extra = 0
set 15 11:41:51: us=687000 tun_mtu_extra_defined = DISABLED
set 15 11:41:51: us=687000 mtu_discover_type = -1
set 15 11:41:51: us=687000 fragment = 0
set 15 11:41:51: us=687000 mssfix = 1450
set 15 11:41:51: us=687000 explicit_exit_notification = 0
set 15 11:41:51: us=687000 Connection profiles END
set 15 11:41:51: us=687000 remote_random = ENABLED
set 15 11:41:51: us=687000 ipchange = '[UNDEF]'
set 15 11:41:51: us=687000 dev = 'tun'
set 15 11:41:51: us=687000 dev_type = '[UNDEF]'
set 15 11:41:51: us=687000 dev_node = '{11111111-1111-1111-1111-111111111111}'
set 15 11:41:51: us=687000 lladdr = '[UNDEF]'
set 15 11:41:51: us=687000 topology = 1
set 15 11:41:51: us=687000 tun_ipv6 = DISABLED
set 15 11:41:51: us=687000 ifconfig_local = '[UNDEF]'
set 15 11:41:51: us=687000 ifconfig_remote_netmask = '[UNDEF]'
set 15 11:41:51: us=687000 ifconfig_noexec = DISABLED
set 15 11:41:51: us=687000 ifconfig_nowarn = DISABLED
set 15 11:41:51: us=687000 ifconfig_ipv6_local = '[UNDEF]'
set 15 11:41:51: us=687000 ifconfig_ipv6_netbits = 0
set 15 11:41:51: us=687000 ifconfig_ipv6_remote = '[UNDEF]'
set 15 11:41:51: us=687000 shaper = 0
set 15 11:41:51: us=687000 mtu_test = 0
set 15 11:41:51: us=687000 mlock = DISABLED
set 15 11:41:51: us=687000 keepalive_ping = 0
set 15 11:41:51: us=687000 keepalive_timeout = 0
set 15 11:41:51: us=687000 inactivity_timeout = 0
set 15 11:41:51: us=687000 ping_send_timeout = 0
set 15 11:41:51: us=687000 ping_rec_timeout = 0
set 15 11:41:51: us=687000 ping_rec_timeout_action = 0
set 15 11:41:51: us=687000 ping_timer_remote = DISABLED
set 15 11:41:51: us=687000 remap_sigusr1 = 0
set 15 11:41:51: us=687000 persist_tun = DISABLED
set 15 11:41:51: us=687000 persist_local_ip = DISABLED
set 15 11:41:51: us=687000 persist_remote_ip = DISABLED
set 15 11:41:51: us=687000 persist_key = DISABLED
set 15 11:41:51: us=687000 passtos = DISABLED
set 15 11:41:51: us=687000 resolve_retry_seconds = 1000000000
set 15 11:41:51: us=687000 username = '[UNDEF]'
set 15 11:41:51: us=687000 groupname = '[UNDEF]'
set 15 11:41:51: us=687000 chroot_dir = '[UNDEF]'
set 15 11:41:51: us=687000 cd_dir = '[UNDEF]'
set 15 11:41:51: us=687000 writepid = '[UNDEF]'
set 15 11:41:51: us=687000 up_script = '[UNDEF]'
set 15 11:41:51: us=687000 down_script = '[UNDEF]'
set 15 11:41:51: us=687000 down_pre = DISABLED
set 15 11:41:51: us=687000 up_restart = DISABLED
set 15 11:41:51: us=687000 up_delay = DISABLED
set 15 11:41:51: us=687000 daemon = DISABLED
set 15 11:41:51: us=687000 inetd = 0
set 15 11:41:51: us=687000 log = DISABLED
set 15 11:41:51: us=687000 suppress_timestamps = DISABLED
set 15 11:41:51: us=687000 nice = 0
set 15 11:41:51: us=687000 verbosity = 5
set 15 11:41:51: us=687000 mute = 0
set 15 11:41:51: us=687000 gremlin = 0
set 15 11:41:51: us=687000 status_file = '[UNDEF]'
set 15 11:41:51: us=687000 status_file_version = 1
set 15 11:41:51: us=687000 status_file_update_freq = 60
set 15 11:41:51: us=687000 occ = ENABLED
set 15 11:41:51: us=687000 rcvbuf = 100000
set 15 11:41:51: us=687000 sndbuf = 100000
set 15 11:41:51: us=687000 sockflags = 0
set 15 11:41:51: us=687000 fast_io = DISABLED
set 15 11:41:51: us=687000 lzo = 1
set 15 11:41:51: us=687000 route_script = '[UNDEF]'
set 15 11:41:51: us=687000 route_default_gateway = '[UNDEF]'
set 15 11:41:51: us=687000 route_default_metric = 0
set 15 11:41:51: us=687000 route_noexec = DISABLED
set 15 11:41:51: us=687000 route_delay = 5
set 15 11:41:51: us=687000 route_delay_window = 30
set 15 11:41:51: us=687000 route_delay_defined = ENABLED
set 15 11:41:51: us=687000 route_nopull = DISABLED
set 15 11:41:51: us=687000 route_gateway_via_dhcp = DISABLED
set 15 11:41:51: us=687000 max_routes = 100
set 15 11:41:51: us=687000 allow_pull_fqdn = DISABLED
set 15 11:41:51: us=687000 management_addr = '127.0.0.1'
set 15 11:41:51: us=687000 management_port = 56922
set 15 11:41:51: us=687000 management_user_pass = '[UNDEF]'
set 15 11:41:51: us=687000 management_log_history_cache = 250
set 15 11:41:51: us=687000 management_echo_buffer_size = 100
set 15 11:41:51: us=687000 management_write_peer_info_file = '[UNDEF]'
set 15 11:41:51: us=687000 management_client_user = '[UNDEF]'
set 15 11:41:51: us=687000 management_client_group = '[UNDEF]'
set 15 11:41:51: us=687000 management_flags = 6
set 15 11:41:51: us=687000 shared_secret_file = '[UNDEF]'
set 15 11:41:51: us=687000 key_direction = 2
set 15 11:41:51: us=687000 ciphername_defined = ENABLED
set 15 11:41:51: us=687000 ciphername = 'BF-CBC'
set 15 11:41:51: us=687000 authname_defined = ENABLED
set 15 11:41:51: us=687000 authname = 'SHA1'
set 15 11:41:51: us=687000 prng_hash = 'SHA1'
set 15 11:41:51: us=687000 prng_nonce_secret_len = 16
set 15 11:41:51: us=687000 keysize = 0
set 15 11:41:51: us=687000 engine = DISABLED
set 15 11:41:51: us=687000 replay = ENABLED
set 15 11:41:51: us=687000 mute_replay_warnings = DISABLED
set 15 11:41:51: us=687000 replay_window = 64
set 15 11:41:51: us=687000 replay_time = 15
set 15 11:41:51: us=687000 packet_id_file = '[UNDEF]'
set 15 11:41:51: us=687000 use_iv = ENABLED
set 15 11:41:51: us=687000 test_crypto = DISABLED
set 15 11:41:51: us=687000 tls_server = DISABLED
set 15 11:41:51: us=687000 tls_client = ENABLED
set 15 11:41:51: us=687000 key_method = 2
set 15 11:41:51: us=687000 ca_file = 'C:\Program Files\Common Files\Viscosity\OpenVPNConfig\myuser\1\ca.crt'
set 15 11:41:51: us=687000 ca_path = '[UNDEF]'
set 15 11:41:51: us=687000 dh_file = '[UNDEF]'
set 15 11:41:51: us=687000 cert_file = 'C:\Program Files\Common Files\Viscosity\OpenVPNConfig\myuser\1\cert.crt'
set 15 11:41:51: us=687000 extra_certs_file = '[UNDEF]'
set 15 11:41:51: us=687000 priv_key_file = 'C:\Program Files\Common Files\Viscosity\OpenVPNConfig\myuser\1\key.key'
set 15 11:41:51: us=687000 pkcs12_file = '[UNDEF]'
set 15 11:41:51: us=687000 cryptoapi_cert = '[UNDEF]'
set 15 11:41:51: us=687000 cipher_list = '[UNDEF]'
set 15 11:41:51: us=703000 tls_verify = '[UNDEF]'
set 15 11:41:51: us=703000 tls_export_cert = '[UNDEF]'
set 15 11:41:51: us=703000 verify_x509_type = 0
set 15 11:41:51: us=703000 verify_x509_name = '[UNDEF]'
set 15 11:41:51: us=703000 crl_file = '[UNDEF]'
set 15 11:41:51: us=703000 ns_cert_type = 1
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_ku[i] = 0
set 15 11:41:51: us=703000 remote_cert_eku = '[UNDEF]'
set 15 11:41:51: us=703000 ssl_flags = 0
set 15 11:41:51: us=703000 tls_timeout = 2
set 15 11:41:51: us=703000 renegotiate_bytes = 0
set 15 11:41:51: us=703000 renegotiate_packets = 0
set 15 11:41:51: us=703000 renegotiate_seconds = 604800
set 15 11:41:51: us=703000 handshake_window = 60
set 15 11:41:51: us=703000 transition_window = 3600
set 15 11:41:51: us=703000 single_session = DISABLED
set 15 11:41:51: us=703000 push_peer_info = ENABLED
set 15 11:41:51: us=703000 tls_exit = DISABLED
set 15 11:41:51: us=703000 tls_auth_file = 'C:\Program Files\Common Files\Viscosity\OpenVPNConfig\myuser\1\ta.key'
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_protected_authentication = DISABLED
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=703000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=734000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=734000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=734000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=734000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=734000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=734000 pkcs11_private_mode = 00000000
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_cert_private = DISABLED
set 15 11:41:51: us=734000 pkcs11_pin_cache_period = -1
set 15 11:41:51: us=734000 pkcs11_id = '[UNDEF]'
set 15 11:41:51: us=734000 pkcs11_id_management = DISABLED
set 15 11:41:51: us=734000 server_network = 0.0.0.0
set 15 11:41:51: us=734000 server_netmask = 0.0.0.0
set 15 11:41:51: us=734000 server_network_ipv6 = ::
set 15 11:41:51: us=734000 server_netbits_ipv6 = 0
set 15 11:41:51: us=734000 server_bridge_ip = 0.0.0.0
set 15 11:41:51: us=734000 server_bridge_netmask = 0.0.0.0
set 15 11:41:51: us=734000 server_bridge_pool_start = 0.0.0.0
set 15 11:41:51: us=734000 server_bridge_pool_end = 0.0.0.0
set 15 11:41:51: us=734000 ifconfig_pool_defined = DISABLED
set 15 11:41:51: us=734000 ifconfig_pool_start = 0.0.0.0
set 15 11:41:51: us=734000 ifconfig_pool_end = 0.0.0.0
set 15 11:41:51: us=734000 ifconfig_pool_netmask = 0.0.0.0
set 15 11:41:51: us=734000 ifconfig_pool_persist_filename = '[UNDEF]'
set 15 11:41:51: us=734000 ifconfig_pool_persist_refresh_freq = 600
set 15 11:41:51: us=734000 ifconfig_ipv6_pool_defined = DISABLED
set 15 11:41:51: us=734000 ifconfig_ipv6_pool_base = ::
set 15 11:41:51: us=734000 ifconfig_ipv6_pool_netbits = 0
set 15 11:41:51: us=734000 n_bcast_buf = 256
set 15 11:41:51: us=734000 tcp_queue_limit = 64
set 15 11:41:51: us=734000 real_hash_size = 256
set 15 11:41:51: us=734000 virtual_hash_size = 256
set 15 11:41:51: us=734000 client_connect_script = '[UNDEF]'
set 15 11:41:51: us=734000 learn_address_script = '[UNDEF]'
set 15 11:41:51: us=734000 client_disconnect_script = '[UNDEF]'
set 15 11:41:51: us=734000 client_config_dir = '[UNDEF]'
set 15 11:41:51: us=734000 ccd_exclusive = DISABLED
set 15 11:41:51: us=734000 tmp_dir = 'C:\windows\TEMP\'
set 15 11:41:51: us=734000 push_ifconfig_defined = DISABLED
set 15 11:41:51: us=734000 push_ifconfig_local = 0.0.0.0
set 15 11:41:51: us=734000 push_ifconfig_remote_netmask = 0.0.0.0
set 15 11:41:51: us=734000 push_ifconfig_ipv6_defined = DISABLED
set 15 11:41:51: us=734000 push_ifconfig_ipv6_local = ::/0
set 15 11:41:51: us=734000 push_ifconfig_ipv6_remote = ::
set 15 11:41:51: us=734000 enable_c2c = DISABLED
set 15 11:41:51: us=734000 duplicate_cn = DISABLED
set 15 11:41:51: us=750000 cf_max = 0
set 15 11:41:51: us=750000 cf_per = 0
set 15 11:41:51: us=750000 max_clients = 1024
set 15 11:41:51: us=750000 max_routes_per_client = 256
set 15 11:41:51: us=750000 auth_user_pass_verify_script = '[UNDEF]'
set 15 11:41:51: us=750000 auth_user_pass_verify_script_via_file = DISABLED
set 15 11:41:51: us=750000 client = DISABLED
set 15 11:41:51: us=750000 pull = ENABLED
set 15 11:41:51: us=750000 auth_user_pass_file = 'stdin'
set 15 11:41:51: us=750000 show_net_up = DISABLED
set 15 11:41:51: us=750000 route_method = 0
set 15 11:41:51: us=750000 block_outside_dns = DISABLED
set 15 11:41:51: us=750000 ip_win32_defined = DISABLED
set 15 11:41:51: us=750000 ip_win32_type = 3
set 15 11:41:51: us=750000 dhcp_masq_offset = 0
set 15 11:41:51: us=750000 dhcp_lease_time = 31536000
set 15 11:41:51: us=750000 tap_sleep = 0
set 15 11:41:51: us=750000 dhcp_options = DISABLED
set 15 11:41:51: us=750000 dhcp_renew = DISABLED
set 15 11:41:51: us=750000 dhcp_pre_release = DISABLED
set 15 11:41:51: us=750000 dhcp_release = DISABLED
set 15 11:41:51: us=750000 domain = '[UNDEF]'
set 15 11:41:51: us=750000 netbios_scope = '[UNDEF]'
set 15 11:41:51: us=750000 netbios_node_type = 0
set 15 11:41:51: us=750000 disable_nbt = DISABLED
set 15 11:41:51: us=750000 wpad_url = '[UNDEF]'
set 15 11:41:51: us=750000 OpenVPN 2.3.12 Windows-MSVC [SSL (OpenSSL)] [LZO] [PKCS11] [IPv6] built on Aug 24 2016
set 15 11:41:51: us=750000 library versions: OpenSSL 1.0.2h 3 May 2016, LZO 2.09
set 15 11:41:51: us=750000 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:56922
set 15 11:41:51: us=750000 Need hold release from management interface, waiting...
set 15 11:41:51: us=203000 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:56922
set 15 11:41:51: us=234000 MANAGEMENT: CMD 'pid'
set 15 11:41:51: MANAGEMENT: CMD 'state on'
set 15 11:41:52: MANAGEMENT: CMD ''
set 15 11:41:52: MANAGEMENT: CMD 'hold release'
set 15 11:41:52: MANAGEMENT: CMD ''
set 15 11:42:14: MANAGEMENT: CMD 'username "Auth" "myuser"'
set 15 11:42:14: MANAGEMENT: CMD 'password [...]'
set 15 11:42:14: MANAGEMENT: CMD ''
set 15 11:42:15: Control Channel Authentication: using 'C:\Program Files\Common Files\Viscosity\OpenVPNConfig\myuser\1\ta.key' as a OpenVPN static key file
set 15 11:42:15: Outgoing Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
set 15 11:42:15: Incoming Control Channel Authentication: Using 160 bit message hash 'SHA1' for HMAC authentication
set 15 11:42:15: LZO compression initialized
set 15 11:42:15: Control Channel MTU parms [ L:1544 D:1182 EF:68 EB:0 ET:0 EL:3 ]
set 15 11:42:15: Socket Buffers: R=[65536->100000] S=[65536->100000]
set 15 11:42:15: MANAGEMENT: >STATE:1473932535,RESOLVE,,,
set 15 11:42:15: Data Channel MTU parms [ L:1544 D:1450 EF:44 EB:143 ET:0 EL:3 AF:3/1 ]
set 15 11:42:15: Local Options String: 'V4,dev-type tun,link-mtu 1544,tun-mtu 1500,proto TCPv4_CLIENT,comp-lzo,keydir 1,cipher BF-CBC,auth SHA1,keysize 128,tls-auth,key-method 2,tls-client'
set 15 11:42:15: Expected Remote Options String: 'V4,dev-type tun,link-mtu 1544,tun-mtu 1500,proto TCPv4_SERVER,comp-lzo,keydir 0,cipher BF-CBC,auth SHA1,keysize 128,tls-auth,key-method 2,tls-server'
set 15 11:42:15: Local Options hash (VER=V4): 'ee93268d'
set 15 11:42:15: Expected Remote Options hash (VER=V4): 'bd577cd1'
set 15 11:42:15: Attempting to establish TCP connection with [AF_INET]54.54.54.54:443 [nonblock]
set 15 11:42:15: MANAGEMENT: >STATE:1473932535,TCP_CONNECT,,,
set 15 11:42:16: TCP connection established with [AF_INET]54.54.54.54:443
set 15 11:42:16: TCPv4_CLIENT link local: [undef]
set 15 11:42:16: TCPv4_CLIENT link remote: [AF_INET]54.54.54.54:443
set 15 11:42:16: MANAGEMENT: >STATE:1473932536,WAIT,,,
set 15 11:42:16: MANAGEMENT: >STATE:1473932536,AUTH,,,
set 15 11:42:16: TLS: Initial packet from [AF_INET]54.54.54.54:443, sid=3aacb98c d78230ed
set 15 11:42:16: WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
set 15 11:42:18: VERIFY OK: depth=1, CN=OpenVPN CA
set 15 11:42:18: VERIFY OK: nsCertType=SERVER
set 15 11:42:18: VERIFY OK: depth=0, CN=OpenVPN Server
set 15 11:42:19: Data Channel Encrypt: Cipher 'BF-CBC' initialized with 128 bit key
set 15 11:42:19: WARNING: this cipher's block size is less than 128 bit (64 bit). Consider using a --cipher with a larger block size.
set 15 11:42:19: Data Channel Encrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
set 15 11:42:19: Data Channel Decrypt: Cipher 'BF-CBC' initialized with 128 bit key
set 15 11:42:19: WARNING: this cipher's block size is less than 128 bit (64 bit). Consider using a --cipher with a larger block size.
set 15 11:42:19: Data Channel Decrypt: Using 160 bit message hash 'SHA1' for HMAC authentication
set 15 11:42:19: Control Channel: TLSv1, cipher TLSv1/SSLv3 ECDHE-RSA-AES256-SHA, 2048 bit RSA
set 15 11:42:19: [OpenVPN Server] Peer Connection Initiated with [AF_INET]54.54.54.54:443
set 15 11:42:20: MANAGEMENT: >STATE:1473932540,GET_CONFIG,,,
set 15 11:42:21: SENT CONTROL [OpenVPN Server]: 'PUSH_REQUEST' (status=1)
set 15 11:42:21: PUSH: Received control message: 'PUSH_REPLY,explicit-exit-notify,topology subnet,route-delay 5 30,dhcp-pre-release,dhcp-renew,dhcp-release,route-metric 101,ping 12,ping-restart 50,socket-flags TCP_NODELAY,auth-token SESS_ID,comp-lzo yes,redirect-private def1,redirect-private bypass-dhcp,redirect-private autolocal,route-gateway 5.5.5.5,route 5.5.5.5 255.255.240.0,route 10.10.10.0 255.255.192.0,route 10.10.11.0 255.255.0.0,dhcp-option DNS 10.10.10.1,dhcp-option DOMAIN my.domain.com,register-dns,block-ipv6,ifconfig 5.5.5.2 255.255.252.0'
set 15 11:42:21: Unrecognized option or missing parameter(s) in [PUSH-OPTIONS]:23: block-ipv6 (2.3.12)
set 15 11:42:21: OPTIONS IMPORT: timers and/or timeouts modified
set 15 11:42:21: OPTIONS IMPORT: --explicit-exit-notify can only be used with --proto udp
set 15 11:42:21: OPTIONS IMPORT: LZO parms modified
set 15 11:42:21: OPTIONS IMPORT: --socket-flags option modified
set 15 11:42:21: Socket flags: TCP_NODELAY=1 succeeded
set 15 11:42:21: OPTIONS IMPORT: --ifconfig/up options modified
set 15 11:42:21: OPTIONS IMPORT: route options modified
set 15 11:42:21: OPTIONS IMPORT: route-related options modified
set 15 11:42:21: OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
set 15 11:42:21: ROUTE_GATEWAY 192.168.0.0/255.255.255.0 I=12 HWADDR=11:11:11:11:11:11
set 15 11:42:21: do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
set 15 11:42:21: MANAGEMENT: >STATE:1473932542,ASSIGN_IP,,5.5.5.2,
set 15 11:42:22: MANAGEMENT: >STATE:1473932542,ASSIGN_IP,DNS_SERV,10.10.10.1,
set 15 11:42:22: MANAGEMENT: >STATE:1473932542,ASSIGN_IP,IPV4_NETMASK,255.255.252.0,
set 15 11:42:22: MANAGEMENT: >STATE:1473932542,ASSIGN_IP,IPV4_GATEWAY,5.5.5.5,
set 15 11:42:22: open_tun, tt->ipv6=0
set 15 11:42:22: TAP-WIN32 device [ACP LE VPN 1] opened: \\.\Global\{11111111-1111-1111-1111-111111111111}.tap
set 15 11:42:22: TAP-Windows Driver Version 9.21
set 15 11:42:22: TAP-Windows MTU=1500
set 15 11:42:22: Set TAP-Windows TUN subnet mode network/local/netmask = 5.5.5.5/5.5.5.3/255.255.252.0 [SUCCEEDED]
set 15 11:42:22: Notified TAP-Windows driver to set a DHCP IP/netmask of 5.5.5.2/255.255.252.0 on interface {11111111-1111-1111-1111-111111111111} [DHCP-serv: 5.5.5.30, lease-time: 31536000]
set 15 11:42:22: DHCP option string: 0f156163 702e6177 732e6163 63656e74 7572652e 636f6d06 040a2302 8c
set 15 11:42:22: Successful ARP Flush on interface [6] {11111111-1111-1111-1111-111111111111}
set 15 11:42:22: TAP: DHCP address released
set 15 11:42:25: TAP: DHCP address renewal succeeded
set 15 11:42:31: TEST ROUTES: 4/4 succeeded len=3 ret=1 a=0 u/d=up
set 15 11:42:31: ROUTE remote_host is NOT LOCAL
set 15 11:42:31: MANAGEMENT: >STATE:1473932551,ADD_ROUTES,C:\windows\system32\route.exe ADD 54.54.54.54 MASK 255.255.255.255 192.168.0.1,,
set 15 11:42:31: C:\windows\system32\route.exe ADD 54.54.54.54 MASK 255.255.255.255 192.168.0.1
set 15 11:42:31: ROUTE: CreateIpForwardEntry succeeded with dwForwardMetric1=25 and dwForwardType=4
set 15 11:42:31: Route addition via IPAPI succeeded [adaptive]
set 15 11:42:31: MANAGEMENT: >STATE:1473932551,ADD_ROUTES,,,
set 15 11:42:31: MANAGEMENT: >STATE:1473932551,ADD_ROUTES,C:\windows\system32\route.exe ADD 5.5.5.5 MASK 255.255.240.0 5.5.5.1 METRIC 101,,
set 15 11:42:31: C:\windows\system32\route.exe ADD 5.5.5.5 MASK 255.255.240.0 5.5.5.1 METRIC 101
set 15 11:42:31: Route addition via IPAPI succeeded [adaptive]
set 15 11:42:31: MANAGEMENT: >STATE:1473932551,ADD_ROUTES,C:\windows\system32\route.exe ADD 10.10.10.0 MASK 255.255.192.0 5.5.5.5 METRIC 101,,
set 15 11:42:31: C:\windows\system32\route.exe ADD 10.10.12.0 MASK 255.255.192.0 5.5.5.1 METRIC 101
set 15 11:42:31: Route addition via IPAPI succeeded [adaptive]
set 15 11:42:31: MANAGEMENT: >STATE:1473932551,ADD_ROUTES,C:\windows\system32\route.exe ADD 10.10.11.0 MASK 255.255.0.0 5.5.5.1 METRIC 101,,
set 15 11:42:31: C:\windows\system32\route.exe ADD 10.10.10.0 MASK 255.255.0.0 5.5.5.1 METRIC 101
set 15 11:42:31: Route addition via IPAPI succeeded [adaptive]
set 15 11:42:31: Initialization Sequence Completed
set 15 11:42:31: MANAGEMENT: >STATE:1473932551,CONNECTED,SUCCESS,5.5.5.5,54.54.54.54
Hi guidomi,

We'd like to know the internal IP addresses being pushed by the server (DNS, IP, Mask, domain, etc) so we can try to replicate the issue. As you are using a dev-tun connection, this information is internal and handed out via NAT.

If this is not acceptable, then I'm afraid there isn't a lot we can offer you. You are the only user to report this issue, which means most likely another application is fighting for control over network configuration resources which is causing a deadlock somewhere, or your VPN server has a unique setup which is causing issues with Viscosity.

While we do our best to cater Viscosity to all setups and to be as friendly as possible with other applications, I'm afraid we cannot handle every possible scenario.

Regards,
Eric
Hi Eric

unlucky I can't share that details but I can exlude any VPN configuration related due Visocity is working fine with this vpn from other PC. I can ensure at least many installations on windows 7 and one on windows 10 is working.

Probably this is releted to some security policy or security tool that is on on this installation. Do you have any suggestion how I can troubleshoot to understand which one is?
Hi guidomi,

Unfortunately not, any application that would use network or internet resources could be causing an issue, or any application that runs as administrator.

Regards,
Eric
Hello,

I have the same issue.

Every was working fine with Windows 7 and, after having upgraded to Windows 10, the connection status now remains Connecting even once the VPN has been successfully established.
When disconnecting, the status remains Disconnecting even if the VPN is closed and it is no more possible to reconnect

Viscosity version is 1.6.6 (1461)
Hi marcos,

We had a bug fix in the latest beta which may help. Please try updating (1.6.7b3 at time of writing) and see if the problem persists - http://sparklabs.com/support/kb/article ... -versions/

If you have any AV or Firewall software installed at upgrade, this often breaks down due to the upgrade progress. We recommend you completely remove/uninstall these applications and reinstall them using the latest versions to ensure they are not causing any issues.

Regards,
Eric
Hello Eric,

I installed the latest available BETA 1.6.7 (1465) BETA3 but it is not solving the issue.

BR
Marco
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