Not reconnecting after waking up

Got a problem with Viscosity or need help? Ask here!

ugexe

Posts: 1
Joined: Wed Mar 09, 2016 12:47 pm

Post by ugexe » Wed Mar 09, 2016 1:00 pm
In both the stable and beta versions my copy of Windows 10 no longer attempts to reconnect after waking up. It used to until somewhat recently, and i've tried every permutation of uninstall/reinstall stable/beta uncheck/recheck-options (including Connect when Viscosity Opens, Start Viscosity at Login, and Reconnect active connections on wake). Reimporting VPN settings does nothing.

Eric

User avatar
Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Wed Mar 09, 2016 3:21 pm
Hi ugexe,

Could you please connect to your VPN, put your computer to sleep, wake it up, wait about a minute and then post a full copy of your log, hopefully this will show us what is going on.
http://sparklabs.com/support/kb/article ... envpn-log/

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

drjamesbkirk

Posts: 1
Joined: Mon Jan 23, 2017 8:15 am

Post by drjamesbkirk » Mon Jan 23, 2017 8:16 am
I have the same issue with Windows 10, and

here is my log after waking up:
Jan 22 1:08:09 PM: State changed to Disconnecting
Jan 22 1:12:16 PM: State changed to Disconnected

TY,

James B. Kirk

Eric

User avatar
Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Mon Jan 23, 2017 4:47 pm
Hi James,

Are you on a wireless or wired network?

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
4 posts Page 1 of 1