Viscosity fails to reconnect following dropped connections

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sleepless

Posts: 3
Joined: Thu Mar 03, 2016 11:24 pm

Post by sleepless » Sat Mar 05, 2016 5:14 am
This is happening a lot for me. After losing the connection, it never comes back/reconnects. The taskbar icon just keeps spinning. Here's the typical log sequence:

Mar 04 12:04:10 PM: read TCPv4_CLIENT: Connection timed out (WSAETIMEDOUT) (code=10060)
Mar 04 12:04:10 PM: Connection reset, restarting [-1]
Mar 04 12:04:10 PM: SIGUSR1[soft,connection-reset] received, process restarting
Mar 04 12:04:10 PM: State changed to Connecting


It never ends up reconnecting. I have to manually disconnect the previous connection and then connect to it again. I'm not happy with this. Any help would be appreciated. Thanks.

Eric

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Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Mon Mar 07, 2016 9:10 am
Hi sleepless,

Please edit your connection and go to Options tab. Are any of the Persist Options ticked here? If so, please untick all of them, Save your connection and see if this helps.

If your connection is dropping regularly like this though, I would recommend contacting your VPN Provider to see what is happening at the server side. If possible, a UDP connection may be more stable.

Regards,
Eric
Eric Thorpe
Viscosity Developer

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