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Broken Upgrades with Multiple Network Adapters

We've found a few users who have broken installs that needed to be resolved by:

1. Uninstalling Viscosity
2. Deleting multiple Viscosity network adapters in Network Devices (some users as many as 4 or 5)

Has anyone else encountered this?

We've also had issues with users choosing to upgrade but not clicking yes to install the adapter driver.
Hi rps,

Please see the following if these users are on Windows 7:
https://www.sparklabs.com/support/kb/ar ... tap-device

Regards,
Eric
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