Can not connect VPN after update to 1.6.0 (1415)

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dfoxx

Posts: 1
Joined: Wed Feb 17, 2016 11:40 pm

Post by dfoxx » Wed Feb 17, 2016 11:46 pm
After the update to 1.6.0 (1415) me and my co-workers can not connect to the VPN.
We are getting the error: CreateFile failed on TAP device
How can this be fixed?

Connection Log:
Code: Select all
feb 17 13:37:29: Status gewijzigd naar Connecting
feb 17 13:37:29: Viscosity Windows 1.6.0 (1415)
feb 17 13:37:29: Loopt op Microsoft Windows 7 Professional 
feb 17 13:37:29: Bringing up interface...
feb 17 13:38:02: Nakijken of verbinding beschikbaar is...
feb 17 13:38:02: De verbinding is beschikbaar. Er wordt gepoogd de verbinding op te zetten.
feb 17 13:38:02: OpenVPN 2.3.10 Windows-MSVC [SSL (OpenSSL)] [LZO] [PKCS11] [IPv6] built on Feb 11 2016
feb 17 13:38:02: library versions: OpenSSL 1.0.2f  28 Jan 2016, LZO 2.09
feb 17 13:38:03: Control Channel Authentication: using 'C:\Program Files\Common Files\Viscosity\OpenVPNConfig\Username\2\ta.key' as a OpenVPN static key file
feb 17 13:38:04: Attempting to establish TCP connection with [AF_INET]ip_adres:443 [nonblock]
feb 17 13:38:04: TCP connection established with [AF_INET]ip_adres:443
feb 17 13:38:04: TCPv4_CLIENT link local: [undef]
feb 17 13:38:04: TCPv4_CLIENT link remote: [AF_INET]ip_adres:443
feb 17 13:38:04: WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
feb 17 13:38:05: [OpenVPN Server] Peer Connection Initiated with [AF_INET]ip_adres:443
feb 17 13:38:07: Unrecognized option or missing parameter(s) in [PUSH-OPTIONS]:25: block-ipv6 (2.3.10)
feb 17 13:38:07: do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
feb 17 13:38:07: open_tun, tt->ipv6=0
feb 17 13:38:07: CreateFile failed on TAP device: \\.\Global\{7AF78998-1004-4246-854E-F8CA6D851540}.tap: Het systeem kan het opgegeven bestand niet vinden.   (errno=2)
feb 17 13:38:07: Status gewijzigd naar Disconnected

Eric

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Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Thu Feb 18, 2016 2:21 am
Hi dfoxx,

We think this is caused by missing some Windows Updates. Please try downloading the below specific update to see if it resolves your issue:
https://www.microsoft.com/en-us/downloa ... x?id=46148

We recommend running Windows Update regularly or setting it up to download and install updates Automatically though if you can.

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
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