Can't Connect

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EdanBrooke

Posts: 1
Joined: Fri Dec 11, 2015 6:57 am

Post by EdanBrooke » Fri Dec 11, 2015 6:58 am
Dec 10 19:51:48: State changed to Creating...
Dec 10 19:51:49: State changed to Disconnected
Dec 10 19:51:55: State changed to Connecting
Dec 10 19:51:55: Viscosity Windows 1.5.10 (1385)
Dec 10 19:51:55: Running on Microsoft Windows 10 Home
Dec 10 19:51:55: Bringing up interface...
Dec 10 19:51:55: Checking reachability status of connection...
Dec 10 19:51:56: Connection is reachable. Starting connection attempt.
Dec 10 19:51:57: OpenVPN 2.3.8 Windows-MSVC [SSL (OpenSSL)] [LZO] [PKCS11] [IPv6] built on Aug 5 2015
Dec 10 19:51:57: library versions: OpenSSL 1.0.2d 9 Jul 2015, LZO 2.09

The OpenVPN subsystem could not be started. Please check the following:
- Check for any error messages above this notification.
- Ensure ViscosityService is running.
- Make sure the configuration is valid if this is a Custom Gateway.

Dec 10 19:51:58: State changed to Disconnected

Eric

User avatar
Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Fri Dec 11, 2015 4:59 pm
Hi Edan,

It looks like something is preventing Viscosity talking to OpenVPN. First up, please try simply restarting your PC to free up any stuck ports. If you continue to have the problem after a reboot, please temporarily disable any Anti Virus or Firewall software you have and try again.

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
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