can´t connect via vpn with1.8b5 (1501)

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Guma96

Posts: 5
Joined: Fri Jan 18, 2019 5:38 am

Post by Guma96 » Sat Sep 07, 2019 7:48 pm
Hi ,

about 2 weeks i use my vpn connection without any problems :) .
After the last updates i can´t connect. :roll:

Any ideas?

Best regards Guido

Log shows this:
Code: Select all
2019-09-07 11:38:16: State changed to Disconnecting
2019-09-07 11:38:16: SIGTERM[hard,] received, process exiting
2019-09-07 11:38:16: State changed to getrennt
2019-09-07 11:38:35: Viscosity Mac 1.8b5 (1501)
2019-09-07 11:38:35: Viscosity OpenVPN Engine Started
2019-09-07 11:38:35: Running on macOS 10.14.6
2019-09-07 11:38:35: ---------
2019-09-07 11:38:35: State changed to verbinde
2019-09-07 11:38:35: Checking reachability status of connection...
2019-09-07 11:38:35: Connection is reachable. Starting connection attempt.
2019-09-07 11:38:35: Note: option tun-ipv6 is ignored because modern operating systems do not need special IPv6 tun handling anymore.
2019-09-07 11:38:35: disabling NCP mode (--ncp-disable) because not in P2MP client or server mode
2019-09-07 11:38:35: OpenVPN 2.4.7 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Aug 21 2019
2019-09-07 11:38:35: library versions: OpenSSL 1.0.2s  28 May 2019, LZO 2.10
2019-09-07 11:38:35: Resolving address: h1923432.stratoserver.net
2019-09-07 11:38:35: Valid endpoint found: 85.214.xxx.xxx:1194:udp
2019-09-07 11:38:35: WARNING: INSECURE cipher with block size less than 128 bit (64 bit).  This allows attacks like SWEET32.  Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2019-09-07 11:38:35: WARNING: INSECURE cipher with block size less than 128 bit (64 bit).  This allows attacks like SWEET32.  Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2019-09-07 11:38:35: TUN/TAP device vtap0 opened
2019-09-07 11:38:35: /sbin/ifconfig vtap0 delete
2019-09-07 11:38:35: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
2019-09-07 11:38:35: /sbin/ifconfig vtap0 172.16.0.2 netmask 255.255.255.252 mtu 1500 up
2019-09-07 11:38:35: TCP/UDP: Preserving recently used remote address: [AF_INET]85.214.xxx.xxx:1194
2019-09-07 11:38:35: UDP link local (bound): [AF_INET][undef]:1194
2019-09-07 11:38:35: UDP link remote: [AF_INET]85.214.xxx.xxx:1194
2019-09-07 11:39:36: Inactivity timeout (--ping-restart), restarting
2019-09-07 11:39:36: SIGUSR1[soft,ping-restart] received, process restarting
2019-09-07 11:39:36: Resolving address: h1923432.stratoserver.net
2019-09-07 11:39:36: Resolving address: h1923432.stratoserver.net
2019-09-07 11:39:36: Valid endpoint found: 85.214.xxx.xxx:1194:udp
2019-09-07 11:39:36: WARNING: INSECURE cipher with block size less than 128 bit (64 bit).  This allows attacks like SWEET32.  Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2019-09-07 11:39:36: WARNING: INSECURE cipher with block size less than 128 bit (64 bit).  This allows attacks like SWEET32.  Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2019-09-07 11:39:36: TUN/TAP device vtap0 opened
2019-09-07 11:39:36: /sbin/ifconfig vtap0 delete
2019-09-07 11:39:36: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
2019-09-07 11:39:36: /sbin/ifconfig vtap0 172.16.0.2 netmask 255.255.255.252 mtu 1500 up
2019-09-07 11:39:36: TCP/UDP: Preserving recently used remote address: [AF_INET]85.214.xxx.xxx:1194
2019-09-07 11:39:36: UDP link local (bound): [AF_INET][undef]:1194
2019-09-07 11:39:36: UDP link remote: [AF_INET]85.214.xxx.xxx:1194

James

User avatar
Posts: 1924
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Mon Sep 09, 2019 6:16 pm
Hi Guma96,

Your log is indicating that a connection can't be established with the OpenVPN server; this likely it means the server is down, you're being blocked from connecting, or the server's configuration has been updated and you need to update your configuration details.

As you appear to be using a beta version of Viscosity, I recommend trying the last stable release (currently version 1.7.16) and seeing if you have the same problem. If your connection works with the stable release, but not the beta version, then please let us know. If you're unable to connect with both, then you'll need to get in touch with your VPN Provider:
https://www.sparklabs.com/support/kb/article/how-do-i-find-out-who-my-vpn-provider-is/

Cheers,
James
James Bekkema
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

Guma96

Posts: 5
Joined: Fri Jan 18, 2019 5:38 am

Post by Guma96 » Tue Sep 10, 2019 4:48 am
Hi James,

thanks for your support. I restored the last working version 1.7.17b5 (1496) via time machine and now
the vpn connection works. :roll:
Code: Select all
2019-09-09 20:29:48: State changed to Disconnecting
2019-09-09 20:29:48: SIGTERM[hard,] received, process exiting
2019-09-09 20:29:48: State changed to getrennt
2019-09-09 20:30:23: Viscosity Mac 1.7.17b5 (1496)
2019-09-09 20:30:23: Viscosity OpenVPN Engine Started
2019-09-09 20:30:23: Running on macOS 10.14.6
2019-09-09 20:30:23: ---------
2019-09-09 20:30:23: State changed to verbinde
2019-09-09 20:30:23: Checking reachability status of connection...
2019-09-09 20:30:23: Connection is reachable. Starting connection attempt.
2019-09-09 20:30:23: Note: option tun-ipv6 is ignored because modern operating systems do not need special IPv6 tun handling anymore.
2019-09-09 20:30:23: disabling NCP mode (--ncp-disable) because not in P2MP client or server mode
2019-09-09 20:30:23: OpenVPN 2.4.7 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Jul 24 2019
2019-09-09 20:30:23: library versions: OpenSSL 1.0.2s  28 May 2019, LZO 2.10
2019-09-09 20:30:23: Resolving address: h1XXXXX.stratoserver.net
2019-09-09 20:30:24: Valid endpoint found: 85.214.XXX-XXX:1194:udp
2019-09-09 20:30:24: WARNING: INSECURE cipher with block size less than 128 bit (64 bit).  This allows attacks like SWEET32.  Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2019-09-09 20:30:24: WARNING: INSECURE cipher with block size less than 128 bit (64 bit).  This allows attacks like SWEET32.  Mitigate by using a --cipher with a larger block size (e.g. AES-256-CBC).
2019-09-09 20:30:24: TUN/TAP device vtap0 opened
2019-09-09 20:30:24: /sbin/ifconfig vtap0 delete
2019-09-09 20:30:24: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
2019-09-09 20:30:24: /sbin/ifconfig vtap0 172.16.0.2 netmask 255.255.255.252 mtu 1500 up
2019-09-09 20:30:24: TCP/UDP: Preserving recently used remote address: [AF_INET]85.214.XXX-XXX:1194
2019-09-09 20:30:24: UDP link local (bound): [AF_INET][undef]:1194
2019-09-09 20:30:24: UDP link remote: [AF_INET]85.214.XXX-XXX:1194
2019-09-09 20:30:28: Peer Connection Initiated with [AF_INET]85.214.XXX-XXX:1194
2019-09-09 20:30:28: WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
2019-09-09 20:30:28: Initialization Sequence Completed
2019-09-09 20:30:29: DNS mode set to Split
2019-09-09 20:30:29: WARNING: Split DNS is being used however no DNS domains are present. The DNS server/s for this connection may not be used. For more information please see: https://www.sparklabs.com/support/kb/article/warning-split-dns-is-being-used-however-no-dns-domains-are-present/
2019-09-09 20:30:29: State changed to verbunden


James

User avatar
Posts: 1924
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Sep 10, 2019 7:29 pm
Hi Guma96,

Thanks for the additional information. We've just pushed out an updated beta version that should hopefully resolve this issue (version 1.8b6). Please give it a try and let us know if you still encounter any problems connecting.

Cheers,
James
James Bekkema
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

Guma96

Posts: 5
Joined: Fri Jan 18, 2019 5:38 am

Post by Guma96 » Thu Sep 12, 2019 5:00 am
Hi James,

Version Viscosity Mac 1.8b7 (1503) fix this problem and works perfectly :D

Cheers
Guido
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