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Viscosity keeps resetting the connection
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Hi,
I just connected to a new VPN using Viscosity for Mac. But I am not able to ping the servers which are on that VPN. Also for some reason every minute the connection to the VPN remote server keeps dropping and gets re-connected.
Any idea what could be wrong? Or any thoughts on how I can begin to troubleshoot (for example connection logs)?
Thanks.
I just connected to a new VPN using Viscosity for Mac. But I am not able to ping the servers which are on that VPN. Also for some reason every minute the connection to the VPN remote server keeps dropping and gets re-connected.
Any idea what could be wrong? Or any thoughts on how I can begin to troubleshoot (for example connection logs)?
Thanks.
Hi jjaleel,
Please see the following support articles:
https://www.sparklabs.com/support/kb/ar ... envpn-log/
https://www.sparklabs.com/support/kb/ar ... -drops-out
Cheers,
James
Please see the following support articles:
https://www.sparklabs.com/support/kb/ar ... envpn-log/
https://www.sparklabs.com/support/kb/ar ... -drops-out
Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
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