Viscosity Stopped working after 10.13.4 Beta (17E182a)

Got a problem with Viscosity or need help? Ask here!

rdsmith24

Posts: 5
Joined: Sat Dec 09, 2017 3:03 am

Post by rdsmith24 » Sat Mar 17, 2018 9:17 am
After loading the newest High Sierra Beta 10.13.4 Beta (17E182a), Viscosity fails to connect to my OpenVPN server. Have verified that server is operating as I have connected to it from my iPhone.

Not sure if you look into things like this but would like to get it back working even if I have to remove beta software.

Thanks

rdsmith24

Posts: 5
Joined: Sat Dec 09, 2017 3:03 am

Post by rdsmith24 » Sat Mar 17, 2018 9:44 am
Here are the log details
2018-03-16 17:41:28: Viscosity Mac 1.7.7 (1431)
2018-03-16 17:41:28: Viscosity OpenVPN Engine Started
2018-03-16 17:41:28: Running on macOS 10.13.4
2018-03-16 17:41:28: ---------
2018-03-16 17:41:28: State changed to Connecting
2018-03-16 17:41:28: Checking reachability status of connection...
2018-03-16 17:41:28: Connection is reachable. Starting connection attempt.
2018-03-16 17:41:28: OpenVPN 2.4.4 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Dec 20 2017
2018-03-16 17:41:28: library versions: OpenSSL 1.0.2n 7 Dec 2017, LZO 2.10
2018-03-16 17:41:28: TCP/UDP: Preserving recently used remote address: [AF_INET]x.x.x.x:1194
2018-03-16 17:41:28: UDP link local: (not bound)
2018-03-16 17:41:28: UDP link remote: [AF_INET]x.x.x.x:1194
2018-03-16 17:42:28: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
2018-03-16 17:42:28: TLS Error: TLS handshake failed
2018-03-16 17:42:28: SIGUSR1[soft,tls-error] received, process restarting
2018-03-16 17:42:28: TCP/UDP: Preserving recently used remote address: [AF_INET]x.x.x.x:1194
2018-03-16 17:42:28: UDP link local: (not bound)
2018-03-16 17:42:28: UDP link remote: [AF_INET]x.x.x.x:1194

IP address redacted.....

James

User avatar
Posts: 1865
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Mon Mar 19, 2018 12:45 pm
Hi rdsmith24,

I'm afraid we can't offer support for using Viscosity on beta versions of macOS. That said, we've tested Viscosity on macOS 10.13.4 beta 5 and didn't find any connection issues, so it's likely unrelated. I recommend you check any firewall etc. software and also check the items listed in the following article:
https://www.sparklabs.com/support/kb/ar ... 0-seconds/

Cheers,
James
James Bekkema
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

rdsmith24

Posts: 5
Joined: Sat Dec 09, 2017 3:03 am

Post by rdsmith24 » Mon Mar 19, 2018 1:09 pm
Looks like it was a DNS problem with Google Domains.....

Solved, not a problem with Viscostiy
4 posts Page 1 of 1