Viscosity 1.7.3 won't connect in Mac OS 10.11.6 El Capitan

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Revox

Posts: 3
Joined: Wed Jul 19, 2017 3:51 pm

Post by Revox » Wed Jul 19, 2017 4:03 pm
As the description says, after about 10 or 15 attempts it connects.
Here's the log file.

2017-07-19 07:41:48: Viscosity Mac 1.7.3 (1412)
2017-07-19 07:41:48: Viscosity OpenVPN Engine Started
2017-07-19 07:41:48: Running on macOS 10.11.6
2017-07-19 07:41:48: ---------
2017-07-19 07:41:48: State changed to Connecting
2017-07-19 07:41:48: Checking reachability status of connection...
2017-07-19 07:41:49: Connection is reachable. Starting connection attempt.
2017-07-19 07:41:49: OpenVPN 2.4.3 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Jun 21 2017
2017-07-19 07:41:49: library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09
2017-07-19 07:41:49: WARNING: --ns-cert-type is DEPRECATED. Use --remote-cert-tls instead.
2017-07-19 07:41:49: TCP/UDP: Preserving recently used remote address: [AF_INET]176.10.248.194:1196
2017-07-19 07:41:49: UDP link local: (not bound)
2017-07-19 07:41:49: UDP link remote: [AF_INET]176.10.248.194:1196
2017-07-19 07:41:49: State changed to Authenticating
2017-07-19 07:41:49: WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
2017-07-19 07:41:49: [integrity] Peer Connection Initiated with [AF_INET]176.10.248.194:1196
2017-07-19 07:41:50: AUTH: Received control message: AUTH_FAILED
2017-07-19 07:41:50: SIGUSR1[soft,auth-failure] received, process restarting
2017-07-19 07:41:52: Viscosity Mac 1.7.3 (1412)
2017-07-19 07:41:52: Viscosity OpenVPN Engine Started
2017-07-19 07:41:52: Running on macOS 10.11.6
2017-07-19 07:41:52: ---------
2017-07-19 07:41:52: State changed to Connecting
2017-07-19 07:41:54: WARNING: --ns-cert-type is DEPRECATED. Use --remote-cert-tls instead.
2017-07-19 07:41:54: TCP/UDP: Preserving recently used remote address: [AF_INET]176.10.248.194:1196
2017-07-19 07:41:54: UDP link local: (not bound)
2017-07-19 07:41:54: UDP link remote: [AF_INET]176.10.248.194:1196
2017-07-19 07:41:54: State changed to Authenticating
2017-07-19 07:41:55: [integrity] Peer Connection Initiated with [AF_INET]176.10.248.194:1196
2017-07-19 07:41:56: AUTH: Received control message: AUTH_FAILED
2017-07-19 07:41:56: SIGUSR1[soft,auth-failure] received, process restarting
2017-07-19 07:41:57: Viscosity Mac 1.7.3 (1412)
2017-07-19 07:41:57: Viscosity OpenVPN Engine Started
2017-07-19 07:41:57: Running on macOS 10.11.6
2017-07-19 07:41:57: ---------
2017-07-19 07:41:57: State changed to Connecting
2017-07-19 07:41:59: WARNING: --ns-cert-type is DEPRECATED. Use --remote-cert-tls instead.
2017-07-19 07:41:59: TCP/UDP: Preserving recently used remote address: [AF_INET]176.10.248.194:1196
2017-07-19 07:41:59: UDP link local: (not bound)
2017-07-19 07:41:59: UDP link remote: [AF_INET]176.10.248.194:1196
2017-07-19 07:41:59: State changed to Authenticating
2017-07-19 07:41:59: [integrity] Peer Connection Initiated with [AF_INET]176.10.248.194:1196
2017-07-19 07:42:01: AUTH: Received control message: AUTH_FAILED
2017-07-19 07:42:01: SIGUSR1[soft,auth-failure] received, process restarting
2017-07-19 07:42:02: Viscosity Mac 1.7.3 (1412)
2017-07-19 07:42:02: Viscosity OpenVPN Engine Started
2017-07-19 07:42:02: Running on macOS 10.11.6
2017-07-19 07:42:02: ---------
2017-07-19 07:42:02: State changed to Connecting
2017-07-19 07:42:04: WARNING: --ns-cert-type is DEPRECATED. Use --remote-cert-tls instead.
2017-07-19 07:42:04: TCP/UDP: Preserving recently used remote address: [AF_INET]176.10.248.194:1196
2017-07-19 07:42:04: UDP link local: (not bound)
2017-07-19 07:42:04: UDP link remote: [AF_INET]176.10.248.194:1196
2017-07-19 07:42:04: State changed to Authenticating
2017-07-19 07:42:04: [integrity] Peer Connection Initiated with [AF_INET]176.10.248.194:1196
2017-07-19 07:42:05: AUTH: Received control message: AUTH_FAILED
2017-07-19 07:42:05: SIGUSR1[soft,auth-failure] received, process restarting
2017-07-19 07:42:06: Viscosity Mac 1.7.3 (1412)
2017-07-19 07:42:06: Viscosity OpenVPN Engine Started
2017-07-19 07:42:06: Running on macOS 10.11.6
2017-07-19 07:42:06: ---------


And this is how it's looks when it's connects

2017-07-19 07:43:59: Viscosity Mac 1.7.3 (1412)
2017-07-19 07:43:59: Viscosity OpenVPN Engine Started
2017-07-19 07:43:59: Running on macOS 10.11.6
2017-07-19 07:43:59: ---------
2017-07-19 07:43:59: State changed to Connecting
2017-07-19 07:43:59: Checking reachability status of connection...
2017-07-19 07:43:59: Connection is reachable. Starting connection attempt.
2017-07-19 07:43:59: OpenVPN 2.4.3 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Jun 21 2017
2017-07-19 07:43:59: library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09
2017-07-19 07:43:59: WARNING: --ns-cert-type is DEPRECATED. Use --remote-cert-tls instead.
2017-07-19 07:43:59: TCP/UDP: Preserving recently used remote address: [AF_INET]155.4.14.22:1196
2017-07-19 07:43:59: UDP link local: (not bound)
2017-07-19 07:43:59: UDP link remote: [AF_INET]155.4.14.22:1196
2017-07-19 07:43:59: State changed to Authenticating
2017-07-19 07:43:59: WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
2017-07-19 07:44:00: [integrity] Peer Connection Initiated with [AF_INET]155.4.14.22:1196
2017-07-19 07:44:01: Opened utun device utun0
2017-07-19 07:44:01: do_ifconfig, tt->did_ifconfig_ipv6_setup=0
2017-07-19 07:44:01: /sbin/ifconfig utun0 delete
2017-07-19 07:44:01: NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
2017-07-19 07:44:01: /sbin/ifconfig utun0 10.251.6.70 10.251.6.70 netmask 255.255.255.0 mtu 1500 up
2017-07-19 07:44:01: Initialization Sequence Completed
2017-07-19 07:44:01: DNS mode set to Full
2017-07-19 07:44:02: State changed to Connected

James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Thu Jul 20, 2017 1:08 pm
Hi Revox,

The OpenVPN server is rejecting your credentials. You'll need to get in touch with your VPN Provider to find out why:
http://www.sparklabs.com/support/kb/art ... ovider-is/

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
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