The application Viscosity can't be opened

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apoorv20

Posts: 1
Joined: Tue Jun 20, 2017 10:45 pm

Post by apoorv20 » Tue Jun 20, 2017 10:48 pm
I can't open Viscosity on my Mac. I think the App is crashing because of Python.


Process: Viscosity [24815]
Path: /Applications/Viscosity/Viscosity.app/Contents/MacOS/Viscosity
Identifier: com.viscosityvpn.Viscosity
Version: 1.6.2 (1266)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Viscosity [24815]
User ID: 501

Date/Time: 2017-06-20 08:46:51.517 -0400
OS Version: Mac OS X 10.12.5 (16F73)
Report Version: 12
Anonymous UUID: E1A3F027-E8DE-B9A9-7D1B-54079264CD79

Sleep/Wake UUID: 8C2D076F-D45B-4655-A49F-5D19AA4F20E4

Time Awake Since Boot: 36000 seconds
Time Since Wake: 590 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '/Projects/viscosity-mac/viscosity/Source/main.m:92 main() PyRun_SimpleFile failed with file '/Applications/Viscosity/Viscosity.app/Contents/Resources/main.py'. See console for errors.'
abort() called
terminating with uncaught exception of type NSException

Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8fe302cb __exceptionPreprocess + 171
1 libobjc.A.dylib 0x00007fffa4c3b48d objc_exception_throw + 48
2 CoreFoundation 0x00007fff8feaec3d +[NSException raise:format:] + 205
3 Viscosity 0x000000010c76f01e main + 1209
4 libdyld.dylib 0x00007fffa5520235 start + 1
5 ??? 0x0000000000000001 0x0 + 1

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fffa564ed42 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fffa573c457 pthread_kill + 90
2 libsystem_c.dylib 0x00007fffa55b4420 abort + 129
3 libc++abi.dylib 0x00007fffa410a84a abort_message + 266
4 libc++abi.dylib 0x00007fffa412fc4f default_terminate_handler() + 267
5 libobjc.A.dylib 0x00007fffa4c3d6fe _objc_terminate() + 103
6 libc++abi.dylib 0x00007fffa412cd69 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fffa412c7de __cxa_throw + 121
8 libobjc.A.dylib 0x00007fffa4c3b5b6 objc_exception_throw + 345
9 com.apple.CoreFoundation 0x00007fff8feaec3d +[NSException raise:format:] + 205
10 com.viscosityvpn.Viscosity 0x000000010c76f01e main + 1209
11 libdyld.dylib 0x00007fffa5520235 start + 1

Thread 1:
0 libsystem_pthread.dylib 0x00007fffa5739070 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x00007fffa5739070 start_wqthread + 0
1 ??? 0x6d68537365636e65 0 + 7883642902799412837

Thread 3:
0 libsystem_pthread.dylib 0x00007fffa5739070 start_wqthread + 0
1 ??? 0x000070000a8b9b50 0 + 123145479232336

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff534c73d8 rdx: 0x0000000000000000
rdi: 0x0000000000000307 rsi: 0x0000000000000006 rbp: 0x00007fff534c7400 rsp: 0x00007fff534c73d8
r8: 0x00007fffa55dd650 r9: 0x00007fffa559fa50 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff534c7560 r13: 0x0000000000000030 r14: 0x00007fffae43a3c0 r15: 0x0000000000000008
rip: 0x00007fffa564ed42 rfl: 0x0000000000000206 cr2: 0x00007fffa4f35eb0

Logical CPU: 0
Error Code: 0x02000170
Trap Number: 133

James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Wed Jun 21, 2017 8:11 am
Hi apoorv20,

Version 1.6.2 is quite an old version. Please update to the latest version (1.7.1 at the time of writing) by downloading it from our website. Version 1.7 and later no longer require the Python framework.

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
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