Failed to connect after 1.6.8 upgrade

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hokhim

Posts: 2
Joined: Wed Jan 18, 2017 4:21 am

Post by hokhim » Wed Jan 18, 2017 5:10 am
I'm on MacOSX 10.11.6. After upgrading to 1.6.8, Viscosity stopped being able to connect to my VPN. I get this in OpenVPN log:
Code: Select all
Jan 17 16:42:01 <ip> ovpn-server[9265]: <hostname>/<myip>:60120 [<hostname>] Inactivity timeout (--ping-restart), restarting
Jan 17 16:42:01<ip>  ovpn-server[9265]: <hostname>/<myip>:60120 SIGUSR1[soft,ping-restart] received, client-instance restarting
I can still connect with to my VPN with exactly the same configuration using Tunnelblick.

James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Wed Jan 18, 2017 1:48 pm
Hi hokhim,

I recommend checking the OpenVPN log in Viscosity (rather than on the server) for any error messages or warnings:
http://www.sparklabs.com/support/kb/art ... envpn-log/

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs

hokhim

Posts: 2
Joined: Wed Jan 18, 2017 4:21 am

Post by hokhim » Wed Jan 18, 2017 11:22 pm
Ah OK, the logs said that askpass in the config was considered unsafe, so I was able to fix it. Thanks for your help!

Saratxe

Posts: 1
Joined: Thu Jan 19, 2017 7:50 am

Post by Saratxe » Thu Jan 19, 2017 7:53 am
I've the same problem here. What exactly I've to do, so it works again?

James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Thu Jan 19, 2017 10:24 am
Hi Saratxe,

Please see:
http://www.sparklabs.com/support/kb/art ... -detected/

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
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