Search found 872 matches

Search found 872 matches Page 1 of 88
by Eric
Thu Jul 18, 2019 11:02 am
Forum: Viscosity Support (Windows Version)
Topic: Split-DNS problem
Replies: 1
Views: 14

Hi nsumner, This sounds like you may have a routing clash rather than a DNS problem. Are you able to ping servers beyond the VPN server for each connection? Are you able to resolve IPs directly using nslookup <FQDN> <server>? If you'd like further assistance, could you please post a copy of both con...
by Eric
Wed Jul 10, 2019 5:52 pm
Forum: Viscosity Support (Windows Version)
Topic: CLR20r3 viscosityservice.exe
Replies: 5
Views: 149

Hi datevat, System.Management is the .NET interface to querying the system about devices and hardware. Usually if the fault is within Viscosity you would see an application stacktrace in Event Viewer as well, the ones you have posted are from the System itself. I understand that you may not be seein...
by Eric
Tue Jul 09, 2019 8:49 am
Forum: Viscosity Support (Windows Version)
Topic: CLR20r3 viscosityservice.exe
Replies: 5
Views: 149

Hi datevat, These events usually come in a pair, is there a second event with more information being posted at roughly the same time to the Event Viewer? At a glance though it looks like the service is being forcibly terminated, for example by forcibly restarting when Windows prompts you after resta...
by Eric
Mon Jun 24, 2019 9:28 am
Forum: Viscosity Feedback
Topic: [Bug] Popup positioning under windows
Replies: 1
Views: 324

Hi Mike, Thanks for the feedback, we'll take a look and see what we can do to stop the menu crossing to another monitor. The menu is actually opened at the mouse position. This decision was made on purpose as the menu can be quite large if you have a lot of connections and unfortunately you're in an...
by Eric
Fri Jun 21, 2019 12:22 pm
Forum: Viscosity Support (Windows Version)
Topic: Cannot remove Viscosity Tap driver from Windows 10
Replies: 1
Views: 310

Hi neradp, This certainly isn't something intended, nothing Viscosity related would be copying the driver to Windows temp. The best way to force an uninstall is to install an adapter, then from Device Manager, uninstall the driver and tick to the option to delete the device driver. If this is not wo...
by Eric
Thu Jun 20, 2019 12:00 pm
Forum: Viscosity Support (Windows Version)
Topic: Updating Viscosity on multiple devices
Replies: 5
Views: 868

Hi datevat,

Viscosity's Installer is already trying to stop the service before replacing it and start the service again at the end of installation/update. There are no additional commands that need to be added.

Regards,
Eric
by Eric
Wed Jun 19, 2019 11:30 am
Forum: Viscosity Support (Windows Version)
Topic: Updating Viscosity on multiple devices
Replies: 5
Views: 868

Hi datevat, Please refer specifically to the following which has some general information on updating with package managers and also contains some information on how to stop/start the service using command line - https://sparklabs.com/support/kb/article/deploy-viscosity-windows-under-a-gpo-group-pol...
by Eric
Tue Jun 18, 2019 10:20 am
Forum: Viscosity Support (Windows Version)
Topic: Updating Viscosity on multiple devices
Replies: 5
Views: 868

Hi datevat,

This sounds like a permissions issue on the user running the installer. We have some information here that might help - https://sparklabs.com/support/kb/article/deploy-viscosity-windows-under-a-gpo-group-policy-environment/

Regards,
Eric
by Eric
Wed Jun 05, 2019 6:30 pm
Forum: Viscosity Support (Windows Version)
Topic: have to login the connection?
Replies: 1
Views: 467

Hi lifenxu,

Your VPN supplier should have provided you with a username and password to go with the connection. You will need to contact them for your username and password for the connection.

Regards,
Eric
by Eric
Thu May 30, 2019 11:33 am
Forum: Viscosity Support (Windows Version)
Topic: Problems with Asus Router and LZ4-V2
Replies: 2
Views: 311

Hi Michael, LZ4-v2 is still considered experimental so the Viscosity editor doesn't support it at this time. Compression in general with OpenVPN isn't recommended - https://community.openvpn.net/openvpn/wiki/VORACLE If you'd like to use it still, set Compression to Off in Viscosity, from here you ha...
Search found 872 matches Page 1 of 88