Search found 883 matches

Search found 883 matches Page 1 of 89
by Eric
Fri Aug 16, 2019 12:23 pm
Forum: Viscosity Support (Windows Version)
Topic: Remote Desktop constantly reconnects when over OpenVPN
Replies: 1
Views: 51

Hi Greg, I'm afraid if the problem is not occurring with the firewall down, the firewall is most likely dropping or blocking the connection unintentionally after a period of time. The only other possibility could be that your Internet connection may be dropping out, a short dropout could cause an RD...
by Eric
Tue Aug 13, 2019 10:18 am
Forum: Viscosity Support (Mac Version)
Topic: Synology Let's authenticate authentication failure
Replies: 2
Views: 88

Hi russcus, You should not be using your let's encrypt certificate as the CA for your connection. Please go back to the OpenVPN Server settings on your server and click Export Configuration to get the CA you should be using. If you're stuck where to find this, I recommend going through our guide onc...
by Eric
Mon Aug 12, 2019 9:17 am
Forum: Viscosity Support (Windows Version)
Topic: Office products cannot connect when VPN active
Replies: 1
Views: 135

Hi wellumies, I find it quite disturbing that Office and other Windows products would require an identified network to work, however this is actually quite simple to test with Viscosity. You can effectively spoof a gateway, making the connection "Public" by default (can be switched once connected), ...
by Eric
Fri Aug 09, 2019 7:39 pm
Forum: Viscosity Support (Windows Version)
Topic: DNS Resolution Issues
Replies: 6
Views: 4350

Hi djlk, Search for "View Network Connections" from your Start Menu, then you can right click and disable adapters. This sounds like you may have a different issue then, please feel free to post a copy of your log and we can take a look - https://sparklabs.com/support/kb/article/viewing-the-openvpn-...
by Eric
Fri Aug 02, 2019 12:59 pm
Forum: Viscosity Support (Windows Version)
Topic: Manual setting local network IP
Replies: 2
Views: 233

Hi Sparven, Your VPN Provider assigns you a local IP and Netmask when you connect, not Viscosity. In the same way connecting to a friends WiFi, their router would assign you an IP and Netmask, not your laptop. You would need to contact your VPN Provider for more information about this - https://spar...
by Eric
Thu Aug 01, 2019 12:18 pm
Forum: Viscosity Support (Windows Version)
Topic: CLR20r3 viscosityservice.exe
Replies: 9
Views: 492

Hi KStroSec, Could you please download the offline runtime .NET installer from here and run it, selecting to repair/reinstall if prompted - https://dotnet.microsoft.com/download/dotnet-framework/net48 It looks like you are using an older version of Windows or .NET, if you are not comfortable using t...
by Eric
Wed Jul 31, 2019 11:47 am
Forum: Viscosity Support (Windows Version)
Topic: Private Network instead of Unidentified Network (Win 10)
Replies: 7
Views: 4369

Hi doffactory, Thanks for your feedback. You are in a very small minority that would need a Private Network/Homegroup over a VPN so I'm afraid this isn't something we would introduce into Viscosity by default. We may explore adding this as an option if we receive more requests for such a feature tho...
by Eric
Tue Jul 30, 2019 11:56 am
Forum: Viscosity Support (Windows Version)
Topic: filter trafic
Replies: 1
Views: 181

Hi cristimocean,

This can certainly be done. The following article has some information on how to achieve this - https://sparklabs.com/support/kb/article/routing-traffic-for-websites-applications/

Regards,
Eric
by Eric
Mon Jul 29, 2019 12:04 pm
Forum: Viscosity Support (Windows Version)
Topic: CLR20r3 viscosityservice.exe
Replies: 9
Views: 492

Hi KStroSec,

Are you able to post a copy of the events in the Event Viewer you are seeing please so we can take a look? Are these events also appearing at the time of shutdown or at a different time?

Regards,
Eric
by Eric
Tue Jul 23, 2019 12:09 pm
Forum: Viscosity Support (Windows Version)
Topic: Split-DNS problem
Replies: 4
Views: 431

Hi nsumner, Here's how to view Viscosity's log - https://sparklabs.com/support/kb/article/viewing-the-openvpn-log/ Could you also send us a copy of your routing table after connecting both connections by typing 'route print' into a Command Prompt. This and your log may contain sensitive addresses, y...
Search found 883 matches Page 1 of 89